Active since Oct 2013
we bought a bed through sleepmasters in Dec 2025 and 12 days later the bed broke. we then waited 5 weeks to have it replaced. when we had it replaced a day later the bed started making cracking sounds and we had to remove the legs just so we could sleep on it without the fear it breaking further. The replacement bed is not even 2 months old but its sagging so badly it feels like we've had this bed for 10 years
Company is pathetic when it comes to customer service. purchased a bed and it broke with 12 days and now i have a broken bed which i cannot sleep on and the company tells me to wait till next year