Jacqui M

Active since Nov 2013

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2 reviews

129 months ago

Vodacom website still down after 2 months

I have been trying to login to the MyVodacom website so that I can get access to my monthly accounts (for some reason they simply can't seem to send them to my email automatically - I have to phone every month). Every month I am charged for exhorbitant out of data bundle rates and I can't even see my accounts to confirm if these charges are valid. The MyVodacom login has been down for the past 2 months - gives the same error message saying there are technical errors. I have been informed by the call centre on a number of occasions that the website is down. The call center people are very friendly and helpful but ultimately useless because they don't seem to be able to resolve my problems This is unacceptable for a major telecommunications company.

75 replies

Pc Tablets

132 months ago

PC Tablets - don't trust them

Please don't trust this company or the supposed owner Nthuthuko Ndlovu. I sent my son's Nexus tablet to PC Tablets in October 2014 after they promised to repair the cracked screen. They insisted on payment for the screen repair upfront and collected the tablet via courier within 24 hrs of receiving payment confirmation. Then came the runaround, week after week of excuses. At first they said the delay was due to the postal strike but after I started demanding my money back they went silent on me. I have sent countless emails, sms, posted on the PC Tablet Facebook page and phoned but no response at all. They still have my money and my son's tablet which he saved up for ages to buy. This is fraud! And the final insult was when Nthuthuko sent a request to link in with my profile on LinkedIn! I have also been sending him messages via that communication route but unsurprisingly no response.

0 replies

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