Simon C

UNFAIR - NO DEPOSIT REFUND

I am writing to formally complaint regarding the handling of our deposit deductions by Property Legends Braam Pretoruis Street Magalieskruin. There was no pre-inspection conducted when we received the keys and moved into the flat. Now, Property Legend agency is deducting money for damages that were left behind by the previous tenant, which is completely unfair. Furthermore, their agent visited the premises multiple times while showing potential tenants the property and never raised any concerns with us. At no point were we informed that they were obtaining cleaning quotations. Additionally, we have a garden service maintaining the premises weekly, and they could have been asked to trim the bushes if necessary. This situation is unacceptable.