KM
Kgothatso M
Active since Dec 2013
3
Reviews
0
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Reviews
3 reviews27 months ago
Terrible Service from Clayville Bricks
I bought bricks from Clayville Bricks in December 2023, half the load was delivered. The other load was supposed to be delivered in December only came in January 2024, also a short load. I have been following up consistently and the only answer I get is that they will get back to me or the driver is on the way and days with the delivery and then days pass and no bricks are delivered. The customer care service post purchase is horrific, as long as they have taken your money they don't seem to care about how they delay your building project. The first batch of bricks that were delivered were ******* quality. Since they have opened for business in January 2024, I have been following up on the delivery of my bricks, we are now are the end of January and I am still waiting for my short bricks.
0 replies
43 months ago
Garage Door paid for, not installed after 5 months
I requested a quotation from Andre of DoorTronix / Big Time Industries for a Single Caravan door, he supplied the quotation, payment was made on the 3rd of May 2022, today being the 5th of October after many attempts of contact, no calls answered, messages are responded to when he feels like it, after multiple failed promises to install the door, to date no door has been installed. It's been 5 full months waiting for a door that was paid for in full to be installed.
0 replies
118 months ago
Poor Service - Failed to follow client Instruction - Affecting Credit Record
<p>I've had a cellphone contract with Jabba Connect for over a year now.</p> <p> </p> <p>On the 29 June 2016 - After failing to reach the debit order collections department to change my banking details, I emailed Jabba Connect on the email listed on their website ********** to change my debit order details after my last debit order in June was deducted successfully. I sent a bank letter confirming account details, to date I received no email confirmation but instead I was called to do it over the phone. Today the 28 July 2016 Jabba connect has tried to debit my old account, even after giving them 30 days notice to change to a new account for debit orders. I have now incurred bank fees and this will reflect badly on my credit report.</p> <p> </p> <p>After trying to call the debit order collections department 5 times this morning and being cut off after 8 minutes of holding at each attempt. I hope you will have the deciency to respond to this.</p> <p> </p> <p>By answering the following questions:</p> <p>1. Who will be responsible to pay for the bank charges i have suffered for a returned debit order</p> <p>2. Who will pay my installment for July 2016, in order for it to reflect on my credit report that i have paid an not missed a payment.</p> <p>3. Why after 30 days of receiving an email instruction and having a Jabba Agent contact me to verify the change of banking details has it still not been done?</p>
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1 Star
3 (100%)