refilwe M

Horrible service and staff

Terrible company to deal with. Gustav the owner responded on my google review with very abusive hate speech. He cannot handle criticism and does not resolve issues but resorted to throwing us out. The unit we were renting was owing the municipality we constantly had our electricity switched off. No help from them. Our billing account constantly had errors the staff is ***********. When you reach out to them to try and resolve issues they charge you a fee, the Ombuds needs to hear about this. Gustav is very emotional. Stay away there are a lot of rental agencies that do an incredible job that deserve this name "Feel at home" as for this company "nightmare"