AG
Amith G
Active since Feb 2014
10
Reviews
0
Industries
Reviews
10 reviews72 months ago
Woolworths online service should get a few lessons from Amazon!
I am extremely disappointed with the poor service delivery of Woolworths as of late. I have made more than one request for feedback with respect to an online order that was placed on the 8th May 2020. It had generated a date of delivery of the 21st May, by the 21st May the order has still not been processed. On the 23rd May I see that my bank account has been debited and yet no delivery has been made. Today is the 25th May and nothing has been delivered nor any message about the order being late. You can expect this kind of service from other retail stores but not from Woolworths whom I spend an obscene amount of money per annum with. Can someone have some level of decency at Woolworths to revert back to me on this complaint? Or credit my bank account with the money that was taken from me and I will move to another retail store with higher quality of service. Woolworths you have really dropped the ball and the COVID-19 has revealed a side about your poor service. Take a hint from Pick 'n Pay, their service and partnerships are exceptional.
0 replies
72 months ago
Shocking online service from Woolworths
I am extremely disappointed with the poor service delivery of Woolworths as of late. I have made more than one request for feedback with respect to an online order that was placed on the 8th May 2020. It had generated a date of delivery of the 21st May, by the 21st may the order has still not been processed. On the 23rd May I see that my bank account has been debited and yet no delivery has been made. You can expect this kind of service from other jobs but not from Woolworths whom I spend an obscene amount of money per annum with. Can someone have some level of decency to revert back to me on this complaint? Or credit my account with the money that was taken and I will spend the money elsewhere. Please don't ask me to message an email address, nobody manages the emails on your side, I expect an actual person to contact me.
0 replies
77 months ago
Great, professional, high quality service
Hi there, I had the pleasure of dealing with Keagan and Triven at VPS Midrand and they offered exceptional service. They always replied to emails that I had sent to them in a timeous manner, after hours and on weekends. They are professional in the way they conduct themselves and I would definitely recommend their services to other individuals wanting to either wrap their vehicle partially or fully. Keep up the great work Team and thank you.
0 replies
94 months ago
Telkom Cancellation not resolved after two months and still being billed
Good Day, I am quite appalled by the terrible service from Telkom. In May 2018 I had gone into a Telkom store to cancel my line and I was informed that I need to cancel my telkom line online. I then proceeded to cancel the line via their online cancellation system. I received the cancellation reference number for the cancellation on the 28th May 2018. I waited the 30 day period and then called on the 2nd July 2018 to find out if the cancellation was processed. The answer given to me was no and there is a problem with the line on their side, it will be escalated to the Rententions department and I would receive feedback in 7 days by Miss Chetty. I never received any communication. I then called on the 13th July 2018 and spoke to Thobeka and she again said that the line was not cancelled and that it will be escalated and asked that I send her proof that the ADSL Service provider has cancelled the line, to which I sent her the email saying the ADSL was cancelled in December 2017. I made two subsequent follow ups with her on email and to date she has never responded to any of my emails. I then called on the 26th July 2018 to see if this has now been resolved and I spoke to Nosiphiwe. I explained this entire situation to her and she advised that she will log a dispute and then gave me a new reference number. She said It will be resolved in 7-10 working days. Its been 8 days since this call and I called in today with is the 7th August 2018 and guess what, this is still not cancelled. Nobody at Telkom has the decency to call me back or give me an update on the progress of the line cancellation. I have still been paying the account for all these months after the cancellation. My home is sold and new owners are taking ownership in two weeks. I want this line CANCELLED TODAY and all my payments since the date of cancellation to be reimbursed to me. This is absolutely terrible service.
53 replies
96 months ago
Duplicate Payment for my Passport
Good Day, I would like to raise a serious issue that I have had to endure with Home Affairs offices in Boksburg. I sent a few emails for assistance to which I have been blatantly ignored on. I paid for my passport on the 17-03-2018 via my banking account and when I went into the home affairs offices personally to do the photographs and the fingerprints they asked me to pay again. I really did not want to argue with the cashier so I paid again. Which means Home Affairs owes me R400.00 unless you can issue me with a second passport to resolve this. Kindly advise on a resolution on this issue. Thank you,
0 replies
105 months ago
Really Bad Service for a Property Agent
I was referred to Tracy Harris by a good friend. When I called her the first time, she sent me straight to voicemail, which I left a detailed message on, she never returned my call. Based on the recommendation of my friend, I decided to call her again and made arrangements for her to come through to my home and give me an evaluation of my property. After this call, I sent her a detailed email of the surrounding area where my property is located in order for her to add this to her research so that it is a fruitful meeting and not a waste of anyone's time. On the day that she is to come through to me, 2 hours before the time, I call her and she doesn't answer her phone, doesn't surprise me. Then I send her a text message to ask if everything is still as planned. A while later she calls and says she is not going to make it today, with no care at all and then tells me she will send some other person to my home, to which I was not happy about, but accepted the proposal. The other person does not show up at the meeting time, no call, no text to let me know what is transpiring. I then proceeded to text Tracy Harris back on her number with no response from her. I am not sure what the reasons are for this level of poor service and quite frankly there is no excuse for this in the type of industry that they are in but I surely DO NOT want an incompetent person/agency selling my home, who cannot even show up for the meeting nor call me beforehand to change the arrangements. Can you imagine giving her the opportunity to sell my home and people want to come through, and she does this to them, mess them around and don't answer her phone or respond to messages? My home would take months to sell, if not ever. I sent her another message later when I was less upset by her not even responding to my text when I asked if the person is coming through or not. I did tell her I am going to hellopeter this incident, so it should not be a surprise. I would not recommend this property agency to anyone I know or to the general public. Save yourself time and anguish by using a longstanding reputable agency who actually wants to sell your home and have a passion for what they do. Selling a home is already stressful, you do not need the added stress. Cheers.
0 replies
106 months ago
Streetlight in Norkem Park Ext 2
<p>This year I made a few requests for a Streetlight outside my home to be repaired as it was extremely dark and it really was not safe getting in and out of the driveway.</p> <p> </p> <p>Unfortunately, the person at Ekurhuleni "Florence Kekana", never responded to any of my requests, so the feedback I am giving is not directed to her at all and I would prefer not to use words on this site as to what I think of her.</p> <p>My compliment is to the DA ward councillor Jaco Terblanche and Stephen Bothma from EMM. I contacted Jaco and within two weeks the issue was resolved, this after sending a few requests through the e-siyakhokha website and receiving no support (from Florence Kekana) on the other end after several months.</p> <p> </p> <p>Thank you Jaco and Stephen, You are doing a great job! These people deserve credit for their good work. </p>
0 replies
110 months ago
Excellent Service, Excellent Product
<p>It is always difficult to find good service or an organisation that you can trust. I made use of C.F.S Roofing to replace a large gutter on my home. I received a quote timeously and at a good price.</p> <p> </p> <p>Because the amount was just under R5000, I was sceptical at first to make the full payment upfront based on previous experiences. However I decided to trust the company and did so. I am not able to be home during the week so I was really pleased that they were able to accomodate me and come through on a day that I requested and early as well. </p> <p> </p> <p>The quality of the work and the product installation is excellent and I am extremely impressed with the company. They deserve a a thumbs up and I will recommend them to anyone. Grant and Jasper congratulations for a job well done. Keep up the great work.</p>
0 replies
134 months ago
Poor Service Delivery... Again
My cellphone crashed on the 08-03-15, it was out of warranty and I was eligible for an upgrade this month of April 2015.I have tried on numerous occasions to get in touch with someone from Telkom with regards to my contract upgrade. I have tried all forms of communication to get a response including the online chat and the call me back, its 21-04-15 and still nobody has contacted me. I even emailed a person XXX to tell her what my problem is and if she can assist me. In the interim I consulted the help of the apple istore in eastgate to help me upgrade the telkom contract with them. The istore are having hassles processing the application due to telkom. In the midst of this,I got an email reply two weeks later from XXX saying \Apologies for the late response. I have not been able to actively attend to all of my emails of late". I then forward the Order ID that the apple store is awaiting approval on to XXX once more"
76 replies
135 months ago
Poor Service Delivery
I approached the Telkom Direct store in Festival Mall to have my line connected on the 15-02-15 and paid the connection fee immediately. A technician was sent out to reconnect the line,which took place 03-03-15. After the connection of the line I had contacted my ADSL service provider to connect my ADSL but they were having problems with the line for a week. When I went to the Telkom store on the 09-03-15 the line was still not connected, they told me the issue is to be resolved. Today is now the 16-03-15 and my line is still not connected and I have already paid for my ADSL data for this month to my service provider. I went into the Telkom direct store in Midrand today,16-03-15, to check to see what the issue is and they say that there is a note about a Chris Smith who will sort out the problem by the 21-03-15 due to work overload? This is completely unacceptable. It is now over a month that I have began the process and it's still pending on telkom side. I want this resolved today, else Telkom needs to not only refund the line rental amount for this month but also the amount I have already paid to my service provider,as this for me is considered a wasted month.
76 replies
Review Distribution
5 Star
3 (30%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (20%)
1 Star
5 (50%)