LN
Lynette N
Active since Feb 2014
4
Reviews
0
Industries
Reviews
4 reviews11 months ago
Never order from Skechers FS in SA
***** alert....i ordered shoes from them in ZAR but had to pay in Euros??? The complaint screen on this site goes blank. The courier guy HARPER has a **** e-mail as well as the so-called customer service. The tracker guy added a **** date of delivery, no courier name, no waybill nr. They sent a link but the "site can't be reached" I WANT MY MONEY BACK! The courier guy could be the "Boss".
117 replies
122 months ago
ADSL line is fixed after a month - thanks to Carl
Just when I gave up hope, I spoke to a supervisor, Carl at the call center regarding fault 29CTK280216. He did not only investigate my issue, but he phoned me back the following day confirming that a technician will come out the same day - this is now after weeks of constant follow up. Thanks Carl, Telkom needs more people like you
75 replies
122 months ago
Service is non existent
Hi there<br> I logged a complaint with HelloPeter before and Telkom responded with reference SM215803 promising me that a technician will contact me....well - THAT DID NOT HAPPEN!!!<br> My ADSL line is down for over a month now and it seems to me that they just ignore my issue as a technician did not contact me for yonks now and no one ever came to my premises<br> IS THERE ANYONE, ANYONE THAT WOULD LISTEN TO ME AND ASSIST PLEASE, puhleaseeee <br> Fault: 29CTK280216<br> I am desperate and don't know where to go anymore. Their call center is of no help either. What is going on with Telkom?
75 replies
123 months ago
ADSL line down for nearly a month
Hi there<br> <br> Re: Telkom 29CTK280216<br> <br> My ADSL line has been down for nearly a month now. I have reported the matter on the 28th of Feb and since then I just received messages confirming that the call is still open. I phoned the call center nearly every second day but every time I held on for about an hour just to hear that they will mark this matter as urgent. Once I phoned a friend of mine who works at Telkom, the technicians started to phone regularly but only to inform me that a technician will come or rather might come out soon. <br> <br> Yesterday, on the 23rd I was lucky enough to speak to an agent (Ngobesi or something starting with a N- she is excellent) who put me through to her supervisor Craig . Due to the Technician not working on a Public Holiday, he promised to come back to me today (the 22nd), which he did not do as yet. He was extremely helpful and I would like to believe that he is the one in Telkom that will keep to his promises. Apparently the last Techy did not come out because he was rescheduled to another area without being replaced...W H A T????<br> <br> Yesterday afternoon a techy phoned me again to say that one will come out in a weeks time?? <br> <br> Please help!!
75 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (50%)
1 Star
1 (25%)