NL
nebil L
Active since Feb 2014
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
So far so good for r...
So far so good for recruiting customers, I hope it will be the aame level in case of claim
56 replies
19 months ago
Raleigh and Game , Very Poor customer service , stay away
I bought a raleigh bike for my daughter at game , after 2 days The pedal came out and its axis was skewed. i went back to game and they declined any return within 5 days and asked me to check with raleigh guy the day after which he refused even to exchange the pedal, saying they give warranty only for the frame. Game used to have very good customer service , now they sell ******* and and they ignore customer rights to return within 7 days
0 replies
30 months ago
Beware
First time I tried them , they got the payment and didn't send the order. Their phone is not being answered . They don't answer emails. They don't have a physical a proper physicL address on their website. It's only an online presence.
0 replies
66 months ago
Stay awayyy, scammers
Now almost a month , no reply no answer . No refund. It's a hit and run scam. Made EFT on 22 of october , today the 18th of November , they are still mum. I started a legal action . If you check on hellopeter , all their positive ratings come from newly opened accounts, which make them not genuine people. If you want to join legal action to get your money back and prevent other people from being scammed come in touch with me drnebil2000 at yahoo.fr
0 replies
66 months ago
They are trying to sell what they don't have.
Sorry, my previous review was deleted, arguing that I used defamatory language, however I did use terms us used often on this platform. Anyway, I discovered laptop depot on google search, they seemed ro have very attractive deals, I chatted to them on their website and they were very responsive and explained to make a difference between a demo and refurbished laptop. I have choosen a demo laptop and made EFT on 22/10/2020. I've been told that shipping to joburg take 3 to 5 days. They started delaying, II made calls , send emails and after that move to whatsapp chats because they no longer answer my calls. Started giving different reasons, laptop being inspected to make sure is ok. Efore shipping, after that loading softwares , and so on, I asked for shipping or refund . Nothing happeneed. Now it takes long to get a feed back on whatsapp. After that they tell you they are in a meeting and so on. After more than 10 days, they said that the laptop was not working well and they can offer a better one with no extra cost which I declined and asked for refund and threatened legal action. The promised to get account department call me , which they did after 2 days. And said that they will proceed with refund without asking for further details because they have details of the account they received my EFT from. 2 weeks down the line , still nothing. I posted a post in hellopeter that was removed , but made them call me to offer another laptop?? Which I declined and asked for refund , they told me that I didn't give them my banking detail and send me an email to get banking detail that I've never received before. I replied right away and got an email that they will forward to accounts. Still no proof of refund. Conclusion: I think this a makeshift business operated from home, selling what they don't have, trying to catch with interesting deals, once you make the payment they start playing around and try to offer you something else. No manager, no sales, no accounts department whatsoever. Few guys with WhatsApp app promoting a website on google and luring people. I guess there's more negative ratings that was removed on hellopeter and honestly even the positive ones, might be from friends. Something more , when I wanted to pay with visa card, they said that will delay shipping with at least 2 days and they stopped using it.but if I insist they can send me a link with an extra 3%. I put my legal action on hold until after the weekend to se if they refund. Now 17 days since I made the EFT !!! So be careful before you decide to buy.
56 replies
66 months ago
Beware !!! These are online crooks, don't trust positive rating. Police must act
I discovered laptop depot website via google search, unfortunately I didn't check hellopeter. I chatted through their website with one of the guys who explained to me how to make a diffrence between refurbished and demo( are not yet registered with brand website). He explained that delivery to joburg will take 3 to 5 days. I have chosen a laptop and placed the order and made EFT on on 22/10/2020 They kept on delaying, and lying about laptop being prepared and shipping on the way. I asked for shipping or refund . They stopped answering phones , and kept only whatsapp where they reply after long time, mentioning different reasons , meetings and other lies. I theatened legal action , then explained that laptop wasn't working well and offered to ship better specs laptop without extracost. I explained that I am traveling and can't wait which is true, and new it's another lie and insisted on refund. They said I will be contacted by account departement. It 2 days to be contacted to be told that they will refund me. Now 2 days waiting , there is nothing. Well my understanding, there's no company, no meetings, no manager, no account department. Just a bunch of crooks operating from home trying to scam people. I guess even they don't exist at the cape town address. Even the positive hellopeter rating, I guess are some friends to boost their potential for scamming. I will handle this to my legal insurance and open a case at police station. They took 8500R.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (16.666666666666668%)
3 Star
0 (0%)
2 Star
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1 Star
5 (83.33333333333333%)