HM
Hlengiwe M
Active since Mar 2014
7
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0
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Reviews
7 reviews42 months ago
Lazy and Dishonest
I purchased a bag at their store in Melrose Arch. I went online to fine that there is another one of a different colour that I really liked. I searched online and found that they didn't have stock of the bag in my local store (Melrose), but there was at the Alex mall and Greenstone and threw other stores okn Johannesburg. So I decided to purchase the bag online and another two bags. 2 days later after by purchase I get an email and sms saying the bag is unavailable. So I went back online and searched the same bag and it was still available at those other stores. My frustration and anger is that they are not willing to outsource this bag from another store which is less than an hour away from the store of my choice. If the bag is not available everywhere then why is it still being advertised on their sites. Fine they said they would give me a refund but I'd prefer that they made the effort to get me the bag that my money back. The only reason I purchased the other two bags was because the other two bags looked as if they made a 3 piece set. I'm highly annoyed and realize that this store is not willing to go above and beyond for their customers - shocking and disgusting.
133 replies
44 months ago
Unimpressed with dishonest staff
I called the Dis-Chem in Atholl Oaklands (Bluebird) on 0114300600 on Monday 8/29/2022 at 09:48. I asked if they had restocked on Lip Therapy since we came the previous week and they had nkne. The lady put me on hold and when she came back on the line she said they had restocked. So here I went and rushed to the store which is 10 minutes from where I was and go there to no stock. One of the cashiers said they haven't had stock since that time I came (because she remembered me when I first came to enquire the past week). I even showed her the number I called to ask and she confirmed that it was their correct number. So why I'm angry is that the person the phone didn't even bother checking in the system to see if they had stock, she just confirm something that is untrue. Causing me to leave my place of work unnecessarily to purchase something that was not even in store. Please Dischem, advise your staff to take note of what they are confirming to customers. I'm really not impressed!
0 replies
46 months ago
Delivery app that doesn't deliver
What's the reason Mr Delivery would make this option to people in the East Rand (Vosloorus to be specific), but the delivery option isn't available only collections. That's dumb to be honest. If they didn't have the capacity (drivers), then it shouldn't have been implemented until such a time where they were able to.
0 replies
59 months ago
Rude consultant and bad email service
Just spoke to a lady by the name of Mary. I called today June 22, 2021 at 8.14 to number 0123488310. She is the rudest person I've ever spoke to over the phone. I wonder how she still works there. Even when I tried to get her attention at the end asking her to confirm her name she pretended not to be there when I can clearly hear she's still on the line then she hung up. Worse service I've received from an insurance company in all my life. I was calling on behalf of my mother, had all her documents at hand but she still wouldn't help me even becoming irate when I told her that my mother is mourning and told me that she can still take a call. Even before we got to this part she just assumed that the claimed was already paid out- without asking for the policy holders details she had already concluded that it was paid out on the 15th weird cause we only sent all the documents to claims@phakama on the 19th. Before we sent all the documents on the 14th with only deceased documents but when then rectified with also the policy holder's documents on the 19th. Both times we sent documents to claims@phakama.co.za and no one has gotten back to us (only receiving references numbers) but no email back to the documents we sent, that's I decided to call instead. Only to be a call with Mary for 11 minutes for her to be rude and unprofessional with me.
53 replies
60 months ago
Is this site even helpful?
Has anyone ever gotten a job through Career Junction? Please be honest. As I unsubscribe...
0 replies
60 months ago
SCAM ALERT DON'T REGISTER AT DAMELIN CORRESPONDENCE COLLEGE
If there was a zero rating option, I'd opt to press it a million times over. I cannot begin to tell you the amount of time, energy of dissatisfaction I've had with them. From a never working portal, never getting satisfactory results when email, every time you do email someone today they are no longer there tomorrow. I was told 3 of my assignments weren't submitted whilst I sent 4 on the same day minutes apart but only one was received strange. I only got those results last week since I resubmitted in February. How I found out 3 assignments were missing? I emailed to complain that my final academic results were sent in a table formate not even a proper academic report, that's when I saw 3 empty spots on the table, I emailed and was told I hadn't submitted 3 assignments. I resent them immediately so it can be marked. Everytime I would request for my results I was told that they are enquiring with the academic department. Did I say, I started this process in February? Every email I send always highlights my dissatisfaction, but it's like they enjoy hearing it. I even stopped emailing the normal route but escalated my problems to the coo email address- even worse! So I got my results for the 3 missing assignments last week. Guess what? On a table format even after I asked for a full academic report (which such included the institutions name, my details, my course and all my results) right, like normal educational report should have. So I sent another email to complain at the lack of care they have to send a fully paid up student an email with a table for results, like anyone who just learned how to use Excel would use. Disgusting actually. I even sent in the same February my form to request my award since I've finished my course. Still nothing from them. Even though it says 3 weeks to process and courier. Well it's been e months. I'm looking all the dissatisfied Hello Peter reports here and I am BEGGING anyone who is reading them and hasn't registered and is considering it DON'T DO IT, THEY ARE A HUGE SCAM!!!!!! SAVE YOUR MONEY, actually rather enrol in a fly by night college in down town CBD- you'll be much better off there.
0 replies
84 months ago
VERY irate student
Since I started studying through Damelin Correspondence in June 2018. 1. My details are captured incorrectly from day one. When they tried to debit my account in July 2018 and they had captured my account number incorrectly. I was charged by my bank, for their mistake. I was sent an email by Jade Pillay (Collections Clerk) that I need to contact them in regards to a failed debit. I had to resend her my account details and the application form to show that my account details were in fact captured incorrectly. My phone number was captured incorrectly, whenever they tried to contact me they couldn’t get through. They still to this day call the “in case of emergency contact” that I listed, in order to communicate with me, even after I gave them my correct number twice already. The name of the “in case of emergency” contact has been captured incorrectly as well. April 2019 the ”in case of an emergency” contact received another call from them saying they tried to debit my account it didn’t go through- whereas they had already debited on the last day of March. I was charged by my bank for this AGAIN. 2. I've been dealing with the Naledi from Educor (Academic Adviser) who every time I needed something she would have to refer it to Damelin. They never respond to any query until you sent it twice or thrice for one query. - I had requested my results for three assignment. I didn’t get a formal statement of my results, just a mere email with xx%. That was one result that was given, the other two hadn’t been marked yet. Mind you, I submitted all assignments by the 31 August 2018 but when I requested in November 2018 they only marked one assignment. 2019, I still haven’t received the two results since I queried in 2108. I needed to register for June 2019 Exams but hadn’t received my results to know whether I qualify or not. So I requested AGAIN, only receiving one. The last assignment they say hasn’t been marked yet but they will query. When exam registration opened, I applied for all three modules even though I hadn’t received all three of my results. When the time table for exams were supposed to be emailed, nothing. I had to call to find out whether they would be releasing the timetables since the date had passed. I called and I was told that there was a back log and timetables would be release by the first week of June. EXAMS START IN JUNE! Nevertheless I receive a timetable a week later that I can write my three exams (not forgetting that I haven’t received my last assignment results). I call yet AGAIN! Telling the person on the other line that I wont drop the call until I receive my results. Hear the response: we haven’t received that assignment from you…??? How? So I had to personally send the consultant the assignment that apparently wasn’t submitted. In the email I sent her the confirmation from Damelin that it was received, and an email from Andrea Majothi (Service Consultant) that it was received when I sent it twice in 2018/08/20. The consultant assured me that she would make sure that the assignment is marked urgently. I called two days later an received my results. I’m happy… but not for too long. Looking at my assignment I see codes next to modules that I don’t know the meanings of. I sent an email requesting clarity. I receive an email from Luche’ Steven (Student Advisor) advising that its subject codes. To my surprised because one subject has two codes, which I queried wit him/her again three times with him/her reading my emails and not responding. I’m still waiting for a response in this regard. 3. Since I enrolled, the Student portal hasn’t worked since. My query has been attended by Elizabeth Bernard (Student Advisor), Mtho Ndlela (Student Support Adviser), Madalena Mate (Student Support Centre – Student Support Manager), Molifi Le****e (Student Advisor). I’m still waiting for a response in this regard. The portal isn’t fully functional until this day. 4. Going back to my results: today 2019/05/30 I received two sms’s of my assignment results. The first assignment results have now changed from the results provided by Jacky/ Jacomina Malibo (Programme Specialist) which was 100% now results show 70%. 5. No academic support. When I started this in June 2018, Naledi Nzama (Academic Adviser - Social Science Faculty) from Educor was my go to person when I needed assistance with all the above. She helped as best as she could with finding out about my results, and why the student portal isn’t working (which out of her expertise), but she assisted anyways. From late last year until 2019 I kept emailing her with no response, and when I saw all my problems weren’t getting resolved I called her. They receptionist put me through to Nthabiseng Monica Dew (Academic Advising Centre Manager), who advised me that Naledi was on sick leave. Very worrying that someone was on sick leave for that long, but that I should send my query for results to her. I didn’t get an answer from her until days later when I called her back to remind her that she hadn’t send me an email that she was meant to send me. But before I was put through to her, I asked where Naledi was, and she said she had been retrenched from last year. So I was lied to by an academic manager from Educor. Interesting! I called today again 2019/05/30 to ask where I can speak to someone in academics about my results from point 5 above. The stand in receptionist said I need to call their Cape Town branches because the people I’m looking for have now been transferred to Cape Town from Durban. She also advised that I email Madalena Mate, as she doesn’t take phone calls. To whoever is reading this and is looking to register with a correspondence college, I advise against Damelin Correspondence College. They have bitten off more than what they can chew. Its like a Micky Mouse House club being run. It leaves such a bitter taste to ones mouth knowing that a known college in South Africa is being conducted like a Fly-by-night college.
0 replies
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1 Star
7 (100%)