MV
Marissa V
Active since May 2014
2
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Reviews
2 reviews112 months ago
TERRIBLE FOOD AND SERVICE
<p>Upon my visit is December to Port Elizabeth I decided to visit Kings Landing in Walmer. I have seen some mouth watering images on Fb and decided to try it - with 4 friends. What you see id not what you get in this case.</p> <p> </p> <p>After eventually finding the hidden pub-style eatery we were seated in an empty restaurant. There was one couple seated outside, an older gent sitting watching cricket and a waitress ****ed-off that she had to work on the 27th of December.</p> <p> </p> <p>We ordered drinks. Asked for juice - "no we don't sell juice". Ordered milkshake - "no we don't sell milkshake. Ordered Redbull (as there was a Redbull fridge) - "no we don't sell Redbull". Eventually we asked WHAT DO YOU SELL? You have a choice of soda or booze. We ordered Creme Soda and water with a slice of lemon - No we get our lemons from the Fruit & Veg place on the front premises, and they are closed for Dec. Apparently the 5min walk to Spar would have been too much effort. Colddrinks arrived in glasses, no cans, Flat creme soda. They charged us R15 per glass, which must have been poured out of a 2L R12 Creme Soda bottle....</p> <p> </p> <p>We then ordered burgers. First we asked if they use ground beef patties or soya patties. Pure been patties she assured us. Not sure if she knows a samoosa from a beef patty, but we proceeded to order. I ordered the Nacho burger. I asked her to not put salso on my burger, she informed me that it is not salsa, it is a mayonaise. On a Nacho burger? Confused I said okay leave the mayo on then.</p> <p>My fiance orders the big hercules burger.She plonk the tower of a burger down infront of him, asks him if he wants to do the challenge. Only aware that you get your name placed on the "wall of fame", he agreed, I asked what the challenge entails, she turn around and walks off. Few seconds later she returns with a huge glass of flat Coke this time and starts taking photos. Shocked I asked her what the photos are for, as we are not keen on posting images of ourselves on social media, - Facebook, she says,</p> <p> </p> <p>Who on earth in this day and age just grabs a cellphone and starts taking pictures of your client??? Surely she should explain the rules of the challenge and ask for permission to take images or permission to share it on social media???</p> <p> </p> <p>So all our food arrive, first taste of our burgers are disgusting. Tasting like a mix of pets mince and top cat tinned cat food - full of basting that must have been left in the sun for too long. I asked for tomato sauce, she brings me a bowl full of tomato sauce that must have been standing in the heat longer that a car guard. The sauce tasted off, so we decide not to eat it.</p> <p> </p> <p>As if the food and service was not pathetic enough, we struggle to pin point this damp mouldish like smell at the table. Eventualy we found it was the wooden handle on the steak knive and the wooden cutting board that the food is servied on, So dirty and smelly. If the table and toilets are so filthy, I would rather not want to see what the kitchen looks like, I doubt that board has even been in hot water above 40 degrees. Or that the kitchen has ever had a HACCP compliant sertificate on their walls.</p> <p> </p> <p>All of us took a few bites, I started feeling ill and nauseous almost immedandly. We decieded to rather ask for the bill. She asked if we wanted doggy bags. We tell the lady that this was the worst meal we have ever experienced and would rather not take take-aways.</p> <p> </p> <p>Again, not a word from her side. She swiped our card and off we went.</p> <p> </p> <p>So too say the least, unless you want to feed a stray cat - do not go to this one-man-band restaurant. I would be shocked if the place still exist on my next trip to P.E!!!</p> <p> </p> <p> </p>
0 replies
112 months ago
NO SERVICE - PATHETIC!!!
<p>Do not make use of this company. They lure you into paying a deposit and promise to collect on the day you request. Once deposit is paid they inform you that they cannot assist or collect the goods on the date as agreed upon, They were supposed to collect furniture on Thursday, 19 Jan. After phoning and emailing the company - with no success - a woman phoned with an attitude like a teenager to inform us that they are behind schedule and can only collect on Saturday, 21 Jan,</p> <p> </p> <p>I took a full days leave to make myself available for this no-show company to collect. Only after 13:00 I was informed that they cannot collect. Due to work arrangements in Cape Town I had to leave P.E late Thursday afternoon, WITHOUT MY GOODS BEING COLLECTED. </p> <p> </p> <p>I had to arrange with my current landlord in P.E to pay another days rent pro-rata for the additional couple of days needed, whilst waiting for Peters to collect. I had to ask my sister to take a full days UNPAID leave in order to be at home when they collect on Sunday. A woman "Melony/Melody" phoned earlier on 20 Jan and requested the contact persons details that will be at home. I emailed the number and asked if all is still on track and ofcourse that they should immediately contact me should they encounter any issues, </p> <p> </p> <p>They did not have the decency to contact me directly, BUT INSTEAD phoned my sister to inform her that they have a "difficult" customer, so they doubt they will be able to assist on the already postponed date on Saturday, 21 Jan,</p> <p> </p> <p>It is now 23:00pm and I had not even had an SMS from them to confirm that all is still on track. Pathetic service.</p> <p> </p> <p>I am in Cape Town, with absolutely no furniture or household items. I have to pay penalties to the body corporate in my new rental apartment as I will have to move my furniture in during the course of the week, which is not normally allowed.</p> <p> </p> <p>I have encountered so many extra expenses due to this company's lack of customer service, communication and no-show. And I am still not certain if this company is even legit or if they will just dissapear with my money, Heaven knows what conditions my goods will be in when (or if) ever delivered,... I urge you to not make use of this shadow of a business!!!</p>
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