Jeremy K

Shocking quality and money back policy, just ‘we made a mistake’

I used this business about a year ago to repair and spray a work trailer and received great service and the quality of repair was good so when I needed another job done I went back. It turned out to be a big mistake. I bought a trailer for camping and took it to Charles at Leopard Panel Shop. I met with him and explained what I wanted done and explained that I needed it in 3 weeks to take on a camping trip organised by my wife for my 48th birthday. I paid the deposit and waited. A week before the trip I called to see if it was ready and Charles said he had forgot and would “burn the midnight oil” to get it to me in time for the trip. What he said he meant literally because it looked like he made his staff work all night and were not happy doing it. Besides half the jobs not being done, what was done looked like it was done in a back yard and not a panel shop. I will let the images speak for themselves but the damage to the trailer was so bad I returned it the next day and requested it be repaired to a decent state. I should have asked for my money back because the repairs became patch work as they used epoxy filler to fill in the holes made by overcuts by grinder on the aluminium body and made a shockingly lethal sides without tuning besides the host of other amateurish attempts like making stays for the gas riders from s**** metal. I was not happy with the reparations and I requested that the parts, the wheel arches and roof rack be removed and my money returned. Charles said they had made a mistake and they do not refund money. Please take a look at these photos and see if this was done by a panel shop. I am without my money and my trialer is beyond economical repair as the aluminium entire box will need to be replaced.