BK
Brian K
Active since May 2014
2
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Reviews
2 reviews32 months ago
Fantastic Products & Service!
Outstanding service and attention to customers and product quality. These guys really do care about honouring their promise of supplying quality products. After care is absolutely top notch. Definitely use these guys for water tanks or planters. Their products are awesome.
0 replies
32 months ago
Terrible Service, do not use them
Shocking service, do not purchase batteries from these guys. When the batteries fail (mine didn't even last a month) and you send them back (at my own cost Cpt to JHB), Thivha simply blames you for not knowing how to charge/manage batteries or blames your inverter model or charging unit. All he does is send an image of a voltage reading, nothing more. And he claims that's sufficient evidence. I changed inverters and chargers and the batteries won't hold their voltage under load. Thivha refuse to honour any warranty and Bobshop distance themselves from the situation by simply saying that they're "like a classifieds for sellers" and refuse to do anything about it. And they insist that the goods must be returned in their original packaging (flimsy non-reenforced cardboard offering zero protection against concussion or blunt force damage) and despite the batteries being delivered to them and even picked up again (at my expense) and returned to me in Cpt without any damage, continually use this as an excuse not to replace the batteries. I will be taking this matter to the relevant Consumer Protection bodies.
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5 Star
1 (50%)
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1 Star
1 (50%)