Douglas S

BAD SERVICE Urgent: Account Paid in Full – Ongoing Payment Reminders

I am writing to raise a concern regarding the payment reminders I continue to receive on my account. My account was fully settled under Invoice 202505/001238-000001, and the total amount due reflects as nil. Furthermore, my statement also indicates that there is no outstanding balance. Despite this, I am still receiving messages advising that I need to settle my account within seven working days. Kindly investigate this matter urgently and confirm that your records have been updated accordingly.