Rhonwen F

POOR WORKMANSHIP AND EXCEPTIONAL UNSATISFACTORY SE

POOR WORKMANSHIP AND EXCEPTIONAL UNSATISFACTORY SERVICE<br> <br> I am writing this letter as I am obliged to expose this matter and hopefully prevent someone else from going through the same experience.<br> Last year January I had my wife's' wedding ring (at the time she was my fianc? and it was her engagement ring), made at a reputable diamond exchange and jeweller. It was designed to my wife's specifications and my wife was ecstatic about it. She surely said yes and we promptly started planning a wedding. We wanted to add something special to the engagement ring, to symbolise the transition from engagement to marriage. After numerous discussions we settled on an idea. We wanted small diamonds added to the band on each side next to the main setting, and it ended up 7 on each side and we needed the band resized. Here comes my first mistake, I didn't take it back to the original manufacturer, but decided rather to shop around, as funds were tight.<br> Whilst shopping in Nicolway Shopping Centre, we entered Bryanston Jewellers. The assistant Mohammed was very eager to help, though he lacked the required knowledge, thus he called his senior, Imran to help out. I presume Imran is the owner