NP
Neelen P
Active since Aug 2014
19
Reviews
0
Industries
Reviews
19 reviews8 months ago
****** item from Temu order
My order from Temu is missing a Drone. The package was opened and resealed with tape. I contacted 'the courier guy' who delivered my parcel and they have proof that the item was received in that condition. They stated that I should contact speedaf . I tried calling Speedaf with no response. I sent emails with my query but have not received any response. I would like to know what happened to my drone!!
0 replies
15 months ago
Declined foreign T412
Received a 'Declined foreign T412...' transaction for 06/01/2025. I have not used my card on that date. Your transaction description should be more detailed!! can some investigate
56 replies
16 months ago
invalid voucher
I received an sms from FNB for an in store Pick n Pay voucher. When I visited the Trade Route Pick n Pay, they stated that the voucher is not valid (Supervisor Ndlovu) and they could not use the code on their system. Why send me an sms for a voucher which is invalid??
112 replies
18 months ago
Visa DMS Link
I have an unathorised transaction on my account "Visa DMS Link" for R38 and I would assume this will not be the last... Please investigate as I am not going to phone FNB directly just to be transfered from pillar to post! How secure is FNB? Whenever I transact on the FNB app or online, I am required to authorise via my phone, why was a transaction automatically processed without my knowledge???? - 'Visa DMS Link'
53 replies
21 months ago
Poor service
I requested my IRP5 form from GTC Umbrella Fund and received an email stating that they would respond within 24 hours. I send another email with the same request and received another response that the will respond 24 hours later. @GTC please note that when we email you with requests it is urgent and should be treated as such!!
0 replies
25 months ago
Pearson Vue ,unable to login
I registered on Pearson Vue and received the email that I had created a Web account - 13/03/24 and scheduled an exam for 14/04/24. On 14/03/24 when trying to login to the site - https://navigator.pearsonvue.com/Navigator/pleaseSelect, I received a message 'We are unable to verify your details...' I have searched but could not find any website that provides an immediate response, also most of the urls that I've tried did not load at all. I have an exam tomorrow and if unable to take the exam, would like a refund. Also fix my login issue!!!! I thought that an international company would be more competent.
0 replies
30 months ago
ISSUE NOT RESOLVED, SUBURB IS INCORRECT
HP Complaint Ref - 5490451NF ISSUE NOT RESOLVED, SUBURB IS INCORRECT
131 replies
31 months ago
poor customer service yet again
My physical address on my FNB app and online banking are different.When I called Khanye at Customer care, I was told to go to the bank in order to change it. I think that this is a ridiculous request, to waste an hour or more just to change something that should have been corrected by FNB. I urgently required a bank statement today but could not submit it as the address details were incorrect. I would like FNB to fix it. What's the point of having the app and online banking when we are required to visit the bank in order to change details????
262 replies
32 months ago
FNB services not working
Yet another issue with FNB.... I recently received my new card and after entering the card number and pin the message received is "Your request cannot be processed - Enter a valid card and pin number" I have done this 3 times but still receive the same message. I cannot use online banking to transact either because this requires approval on my FNB app which is not working. I do not want to phone FNB as I have no time to be transferred from pillar to post. Can someone sort this out?
60 replies
33 months ago
FNB card not working
I received an sms to collect my card at the Lenasia branch as it had expired. I collected my card on Saturday 05/08/23. I changed my pin via the FNB app wand the card is activated. I then tried to use the card later on Saturday but it did not "tap" and did not work when it was inserted. I then tried again on Sunday, the card refused to work. The reason why I am complaining here on Hello Peter is that if I contact FNB they will probably not be able to assist and ask me to visit the branch. I was at the branch on Saturday and don't have time to waste by waiting in queues, can someone who knows what they're doing sort this problem out..... The person who assisted me on Saturday was more interested in offering me credit facilities but did not confirm that my card was working.
60 replies
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0 (0%)
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2 Star
4 (21.05263157894737%)
1 Star
15 (78.94736842105263%)