Active since Sep 2014
Horrible service from Emmy Swartz! Seen other bad reviews on her on google and here.
Xola Majokweni is truly a star and the most helpful person I've dealt with at insure and her compassion for me as a client is the only reason I am giving a solid 5 starts. She made every effort to ensure that I was assisted in my claims process. Truth be told the actual claims department and their processes were a waste of time, if I had to rate the claims dept and the person "assisting" me Tebogo I would give negative stars. Thanks to Xola and her resilience my issue was resolved.
I would just like to thank Nicolette for providing a very warm service, this is the kind of service that I would like to receive on a regular basis as it felt like she was actually communicating with me as a person and not just rambling off like a robot. She was very friendly and very efficient even when I asked very odd questions. Even after her duty with me was done she still continued to assist me with my needs regarding the documents etc. Great job! Keep it up!