LA
Louw and Coetzee Properties
Unclaimed Business
LA
Louw and Coetzee Properties
Unclaimed Business
8 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
0
Recommended: Unlikely
Review Distribution
2|8 Reviews
May '25 - Apr '26
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
Frequently Asked Questions About Louw and Coetzee Properties
Louw and Coetzee Properties has a TrustIndex of 0 out of 10 on Hellopeter, based on 8 reviews in the last 12 months. Hellopeter has tracked Louw and Coetzee Properties across 14 total reviews. How is the TrustIndex calculated? →
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceWK
William K
1 reviews | Active since Jan 2020
18 Mar 2026, 08:40
One of the Worst Rental Experiences We’ve Had
Since moving into the unit we have experienced several ongoing issues, including: Dry walls between units not disclosed during the viewing Stove advertised as gas, but the unit has an electric stove (later dismissed as a mistake) Loud plumbing pipes that have not been fixed Burst geyser Late handover of keys on the day of moving in, which resulted in additional moving costs for us Agent being rude and dismissive, with responses such as: “You are on a roll again” when concerns were raised Bathroom light (requiring an electrician) and extractor fan only repaired more than a year after moving in Ongoing parking disputes, noise complaints, and privacy concerns Incorrect information provided during the viewing regarding the back area, which affects our privacy and parking arrangements While some issues were eventually resolved, the main concern is the dismissive and unprofessional manner in which concerns are handled when they are raised. Since moving in, the situation has caused a significant amount of stress and dissatisfaction in our home environment. Many of these issues could have been avoided if accurate information had been provided during the viewing and if maintenance concerns had been addressed in a timely manner. Unfortunately, the rental market is currently very difficult, which makes it challenging to move elsewhere. It is therefore disappointing that our experience with this company has been so negative. Based on our experience over the past three years, we would not choose to deal with this company again and would not recommend them to family or friends, particularly given the way our concerns have been handled.
Helpful (0)
|Replies (0)WK
William K
1 reviews | Active since Jan 2020
18 Mar 2026, 08:40
One of the Worst Rental Experiences We’ve Had
Since moving into the unit we have experienced several ongoing issues, including: Dry walls between units not disclosed during the viewing Stove advertised as gas, but the unit has an electric stove (later dismissed as a mistake) Loud plumbing pipes that have not been fixed Burst geyser Late handover of keys on the day of moving in, which resulted in additional moving costs for us Agent being rude and dismissive, with responses such as: “You are on a roll again” when concerns were raised Bathroom light (requiring an electrician) and extractor fan only repaired more than a year after moving in Ongoing parking disputes, noise complaints, and privacy concerns Incorrect information provided during the viewing regarding the back area, which affects our privacy and parking arrangements While some issues were eventually resolved, the main concern is the dismissive and unprofessional manner in which concerns are handled when they are raised. Since moving in, the situation has caused a significant amount of stress and dissatisfaction in our home environment. Many of these issues could have been avoided if accurate information had been provided during the viewing and if maintenance concerns had been addressed in a timely manner. Unfortunately, the rental market is currently very difficult, which makes it challenging to move elsewhere. It is therefore disappointing that our experience with this company has been so negative. Based on our experience over the past three years, we would not choose to deal with this company again and would not recommend them to family or friends, particularly given the way our concerns have been handled.
0
Replies (0)ST
Shivaal T
1 reviews | Active since Jan 2020
18 Jan 2026, 23:17
The Most Helpful, Professional, and Friendly Property Experts I've Met.
My experience with them, every interaction from start to finish, was absolutely stellar. I've dealt with many other big property companies, but Louw & Coetzee have been the best by far. I read other negative reviews and my honest experience has been totally different. Perhaps its about the agent that you get - for us, Jessica Kolver-Louw was fantastic. She was not at all pushy or tried to rush a sale - quite the opposite - she always took the time to explain everything in detail and made sure we were happy before committing. My family and I are really grateful to Jessica and all at Louw & Coetzee for their amazing service. Thank You.
Helpful (0)
|Replies (0)ST
Shivaal T
1 reviews | Active since Jan 2020
18 Jan 2026, 23:17
The Most Helpful, Professional, and Friendly Property Experts I've Met.
My experience with them, every interaction from start to finish, was absolutely stellar. I've dealt with many other big property companies, but Louw & Coetzee have been the best by far. I read other negative reviews and my honest experience has been totally different. Perhaps its about the agent that you get - for us, Jessica Kolver-Louw was fantastic. She was not at all pushy or tried to rush a sale - quite the opposite - she always took the time to explain everything in detail and made sure we were happy before committing. My family and I are really grateful to Jessica and all at Louw & Coetzee for their amazing service. Thank You.
0
Replies (0)ZW
Zandre W
1 reviews | Active since Jan 2020
1 Aug 2025, 06:10
Emmy Swartz is amazing
Highly recommend Louw & Coetzee Properties. We viewed properties with Emmy Swartz and from viewing through to sending applications she was thorough and polite. My fiance and I had all our needs taken into account when enquiring about our new possible rentals and she made sure she met these requirements all the way through. Highly professional and insightful. We look forward to continuing our relationship with this firm and Emmy.
Helpful (0)
|Replies (0)ZW
Zandre W
1 reviews | Active since Jan 2020
1 Aug 2025, 06:10
Emmy Swartz is amazing
Highly recommend Louw & Coetzee Properties. We viewed properties with Emmy Swartz and from viewing through to sending applications she was thorough and polite. My fiance and I had all our needs taken into account when enquiring about our new possible rentals and she made sure she met these requirements all the way through. Highly professional and insightful. We look forward to continuing our relationship with this firm and Emmy.
0
Replies (0)DL
Deyendran L
1 reviews | Active since Jan 2020
31 Jul 2025, 15:38
Bad service Emmy Swartz
Horrible service from Emmy Swartz! Seen other bad reviews on her on google and here.
Helpful (0)
|Replies (0)DL
Deyendran L
1 reviews | Active since Jan 2020
31 Jul 2025, 15:38
Bad service Emmy Swartz
Horrible service from Emmy Swartz! Seen other bad reviews on her on google and here.
0
Replies (0)BW
Bettina W
1 reviews | Active since Jan 2020
14 Jun 2025, 09:02
Disappointing from start to finish
We are extremely disappointed with the service we received from Jessica at Louw & Coetzee Estate Agents during our purchase at Beauvais Hills. From the start, it felt like her only objective was to secure the sale – with no genuine interest in assisting us beyond that point. Since signing, we have received little to no support. Numerous emails have gone unanswered, including those directed to the owner, Francois, who also never responded. There has been a complete lack of accountability and communication. Any issues raised are simply blamed on the developer, with no effort made to offer solutions or support. Our property has now been in the building phase for over nine months, with delays and broken promises at every turn. What was initially presented to us as a smooth and well-managed process has turned into a frustrating experience full of empty promises. Working with this team has been very disappointing. There is clearly no value placed on customer service, transparency, or after-sales care. We would not recommend them to anyone.
Helpful (0)
|Replies (0)BW
Bettina W
1 reviews | Active since Jan 2020
14 Jun 2025, 09:02
Disappointing from start to finish
We are extremely disappointed with the service we received from Jessica at Louw & Coetzee Estate Agents during our purchase at Beauvais Hills. From the start, it felt like her only objective was to secure the sale – with no genuine interest in assisting us beyond that point. Since signing, we have received little to no support. Numerous emails have gone unanswered, including those directed to the owner, Francois, who also never responded. There has been a complete lack of accountability and communication. Any issues raised are simply blamed on the developer, with no effort made to offer solutions or support. Our property has now been in the building phase for over nine months, with delays and broken promises at every turn. What was initially presented to us as a smooth and well-managed process has turned into a frustrating experience full of empty promises. Working with this team has been very disappointing. There is clearly no value placed on customer service, transparency, or after-sales care. We would not recommend them to anyone.
0
Replies (0)BW
Bettina W
1 reviews | Active since Jan 2020
14 Jun 2025, 08:53
Disappointing from start to end
Reviews Louw & Coetzee Properties Google review summary 5 4 3 2 1 4.6 (231) Reviews All rental19 home17 communication11 market8 +6 Sort by Most relevant Newest Highest Lowest Bettina Marchel 9 reviews·2 photos We are extremely disappointed with the service we received from Jessica at Louw & Coetzee Estate Agents during our purchase at Beauvais Hills. From the start, it felt like her only objective was to secure the sale – with no genuine interest … More Johan Jansen 2 reviews 2 weeks ago New Thanks to Pieter and his team for the sale of our property. From the start, he was professional, sensitive, and respectful of the circumstances. They guided us through the entire process with clear communication and sound advice, making … More 🙏1 Louw & Coetzee Properties ***ner) 2 weeks ago Dear Johan, thank you so much for your kind and thoughtful message. We’re truly pleased to hear that your experience with Pieter and our team was a positive and reassuring one. We greatly appreciate the trust you placed in us during this important time. Wishing you all the best in this next chapter - and please don’t hesitate to reach out if we can assist again in the future. Aloysius 1 review 2 months ago Horrible experience. Since we moved into this "complex" we had issues The agent told us - The unit has a fibre line which it didn't … More Louw & Coetzee Properties ***ner) 2 months ago Thank you for your feedback. We sincerely apologize for any negativity you have experienced thus far. Please know that we take your concerns seriously and are committed to addressing them. If there’s anything further we can assist with, don’t hesitate to reach out. Margaret Louw 2 reviews 2 months ago Shout-out to Pieter, Liezel and the entire TEAM who facilitated the sale. It has been such an 🎖 to work with Pieter and his team. I 🫡 them for exceptional service and integrity. They have my vote for the Ethics in Business award and … More Louw & Coetzee Properties ***ner) 2 months ago Thank you for your incredible feedback! We’re thrilled to hear about your positive experience with Pieter, Liezel, and the team. Your kind words and support mean the world to us. Bettina Marchel 9 reviews·2 photos 11 hours ago New We are extremely disappointed with the service we received from Jessica at Louw & Coetzee Estate Agents during our purchase at Beauvais Hills. From the start, it felt like her only objective was to secure the sale – with no genuine interest in assisting us beyond that point. Since signing, we have received little to no support. Numerous emails have gone unanswered, including those directed to the owner, Francois, who also never responded. There has been a complete lack of accountability and communication. Any issues raised are simply blamed on the developer, with no effort made to offer solutions or support. Our property has now been in the building phase for over nine months, with delays and broken promises at every turn. What was initially presented to us as a smooth and well-managed process has turned into a frustrating experience full of empty promises. Working with this team has been very disappointing. There is clearly no value placed on customer service, transparency, or after-sales care. We would not recommend them to anyone.
Helpful (0)
|Replies (0)BW
Bettina W
1 reviews | Active since Jan 2020
14 Jun 2025, 08:53
Disappointing from start to end
Reviews Louw & Coetzee Properties Google review summary 5 4 3 2 1 4.6 (231) Reviews All rental19 home17 communication11 market8 +6 Sort by Most relevant Newest Highest Lowest Bettina Marchel 9 reviews·2 photos We are extremely disappointed with the service we received from Jessica at Louw & Coetzee Estate Agents during our purchase at Beauvais Hills. From the start, it felt like her only objective was to secure the sale – with no genuine interest … More Johan Jansen 2 reviews 2 weeks ago New Thanks to Pieter and his team for the sale of our property. From the start, he was professional, sensitive, and respectful of the circumstances. They guided us through the entire process with clear communication and sound advice, making … More 🙏1 Louw & Coetzee Properties ***ner) 2 weeks ago Dear Johan, thank you so much for your kind and thoughtful message. We’re truly pleased to hear that your experience with Pieter and our team was a positive and reassuring one. We greatly appreciate the trust you placed in us during this important time. Wishing you all the best in this next chapter - and please don’t hesitate to reach out if we can assist again in the future. Aloysius 1 review 2 months ago Horrible experience. Since we moved into this "complex" we had issues The agent told us - The unit has a fibre line which it didn't … More Louw & Coetzee Properties ***ner) 2 months ago Thank you for your feedback. We sincerely apologize for any negativity you have experienced thus far. Please know that we take your concerns seriously and are committed to addressing them. If there’s anything further we can assist with, don’t hesitate to reach out. Margaret Louw 2 reviews 2 months ago Shout-out to Pieter, Liezel and the entire TEAM who facilitated the sale. It has been such an 🎖 to work with Pieter and his team. I 🫡 them for exceptional service and integrity. They have my vote for the Ethics in Business award and … More Louw & Coetzee Properties ***ner) 2 months ago Thank you for your incredible feedback! We’re thrilled to hear about your positive experience with Pieter, Liezel, and the team. Your kind words and support mean the world to us. Bettina Marchel 9 reviews·2 photos 11 hours ago New We are extremely disappointed with the service we received from Jessica at Louw & Coetzee Estate Agents during our purchase at Beauvais Hills. From the start, it felt like her only objective was to secure the sale – with no genuine interest in assisting us beyond that point. Since signing, we have received little to no support. Numerous emails have gone unanswered, including those directed to the owner, Francois, who also never responded. There has been a complete lack of accountability and communication. Any issues raised are simply blamed on the developer, with no effort made to offer solutions or support. Our property has now been in the building phase for over nine months, with delays and broken promises at every turn. What was initially presented to us as a smooth and well-managed process has turned into a frustrating experience full of empty promises. Working with this team has been very disappointing. There is clearly no value placed on customer service, transparency, or after-sales care. We would not recommend them to anyone.
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Replies (0)MW
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