RC
RON C
Active since Oct 2014
2
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Reviews
2 reviews29 months ago
HIFI CORP takes your money but does not supply your order.
Good day. Here is my latest contact with HiFi Corp. It will explain. We will connect you to an agent to help you ASAP! Good day How are you doing on this incredible day How may we assist you? Hi. I am frustrated and angry. It is now 8 days, since I ordered & paid for a Samsung 303lt fridge. It has been with your internal courier since 29/11/23. Last week I was informed latest delivery would be this past Saturday. Nothing came & no communication. I have spoken with an agent who supposedly "escalated" the complaint. Ref 9000 327 615. Still no fridge and still no communication. Absolutely bad service & a terrible mistake, buying from HiFi Corp. Your query is still in progress the relevant department will contact you. We do apologies for the inconvenience Will they contact me in my lifetime? It took seconds to take my money. I have spent hours on the phone, trying to talk to an agent and then they can't even tell me where the fridge is. I need a number for someone more senior and able to assist. I will be posting my experience on Hello Peter, so that other people don't get this bad, disrespectful treatment. Thanks for contacting us, have a nice day further...
0 replies
30 months ago
RS Components double-debits bank accounts.
I recently used my company debit card to order components online. RS immediately reserved the purchase amount (incl Vat) of R8157-71. This amount was move from my available funds, to the 'uncleared funds' part of my bank account. RS has now dispatched a portion of the order, which has not yet been received. They have not drawn that portion's funds from the uncleared, reserved monies. Instead, they have taken another R4,128.55 directly from my available funds. When the second part of my order is dispatched, they will again take an amount of R4,029.16 from my available funds. Effectively, they will have withdrawn the amount of R16,315.42 which is double the purchase value. This happened once before and it too many months and phone calls, to get my money back. How can this be legal? How can the bank permit this?
131 replies
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