SS
Sheshe S
Active since Nov 2014
3
Reviews
0
Industries
Reviews
3 reviews5 months ago
Great services!!!
The service from Roadtrippers has been great since I know about them 4 years back. Im glad that I never have to stress about finding information myself when I go on vacation. They help with everything from flight bookings to accomodation to excursions. It is such a relief knowing that I have a dedicated host in all the foreign countries that I have been with them. I love the vibe, we always come back feeling more like one family Keep it up roadtrippers. See you on my next vacation
53 replies
84 months ago
Name amendment application frustration 2 years down the line
I am very dissapointed and frustrated with our home affairs services. In May 2017 I applied for name amendment on my ID at the Centurion branch. To date my application has not been processed. Everytime I call the customer care I am told that the application is with a department that is supposed to effect the amendment. I was told the application takes min of 9 months, today its been 2 years already and I get the same feedback from the customer care.
0 replies
124 months ago
No stock and now no repairs
On 10 Nov 2015 i called the samsung customer contact centre to get the procedure in terms of booking my Note 4 for free screen repair. I was told that there was no stock. Called again on 13 Nov and still there was no stock. I left my contact number for them to call when stock is available. Tshidi advised me to check after 2 weeks if they received any stock. I asked her if i should bring the phone in the meantime whilst waiting for stock and she said it wasnt necessary. This morning i called again to check was told there is stock available. I went to the store in kramerville to get screen replacement. Was told to provide proof of purchase whic i did. Alex refused to take my phone in for screen replacement saying the warranty expired in Nov as my phone was bought on 14 Nov 14. I explained to him that i called 3 times before the expiry date and they didnt have stock. He said i should have brought the phone to the store whilst waiting for stock. Something that Tshidi then said was not necessary. Tshidi did not dispute that i spoke to her in Nov & they were out of stock for a very long time. Why am i taken for a ride? What happened to integrity in this store? Very dissapointed & upset!
75 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
1 (33.333333333333336%)