GN
Gugulethu N
Active since Nov 2014
2
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0
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Reviews
2 reviews63 months ago
False advertising and bad service
On the 21/01/2020, Bradlows advertised a table for R0.00, I only had to pay for the delivery. I placed the order and was sent an email confirming that my order was successful and I was requested to pay R295 for the delivery which I did on the same day and sent the proof of payment. After this, I did not receive any further correspondence from Bradlows. I decided to give them a couple of days to deliver, but nothing happened so I gave them a call on the 29/01/2021. When I called them I spoke to Tshego who told me the order was cancelled because they made a mistake, but I was never informed of this. I requested to speak to a manager because I was not happy about the service, I was told the manager was not available, Tshego then hung up when I asked for his surname. I called again and spoke to Dolly Antoni who told me the same thing that my order was canceled. I told Dolly that I was not accepting this as it is not my fault that they made a mistake and I paid what was advertised, she told me she could not help me. I asked again to speak to the manager, she told me he was not available and she would ask him to give me a call, she gave the manager's name as Tshepo Maketekete. To date, I have not received anything from Bradlows. It is 15 days later and Bradlows has not bothered to call, SMS or email me (both Tshego and Dolly confirmed they have all my details), they have my money, but I do not deserve the decency of any sort of communication from them.
0 replies
126 months ago
8 months later and I still do not have my money
On the 30/04/2015 I signed up with Billionaires Consortium who are/were brokers for ACM Gold. On the 06/05/2015 I deposited an amount of R10 000.00 to ACM Gold's bank account and they would trade for me. 2 weeks later I requested a statement for my account and this is were the problem started. There was always an issue getting information regarding my account. At 1 point they told me I made a profit of R9000 and some odd, I then asked how much I needed to have in my account in order for them to still trade, I was told R5000. I then requested to withdraw R14 000, I was told I couldn't. They then told me they lost all my money. I asked how as I requested a withdrawal while the money was there, no one could answer me. <br> <br> I referred this matter to an attorney and he was told that ACM cancelled their mandate with BC and I would have to speak to BC. My question is, I paid the money to ACM Gold's account, why am I being referred to Billionaire's Consortium? The only reason I signed up was because ACM Gold were the traders and they are a world renowned company. <br> <br> I have been promised I would get the initial R10 000.00 I deposited by end of October, I'm still waiting.
75 replies
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