JV
jean-marie van vuuren
Active since Nov 2014
2
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2 reviews127 months ago
flysafair very unsatisfied!
We are frequent flyers and this one time we gave FlySafair a chance.I have booked my ticket and paid. Today when we flew with them they come with my husband is only allowed to take 7kg on the plane. It doesn't state that on their website.<br> When we spoke to them the guy who assisted us said more than 7kg is R250 extra! <br> <br> While on all the other Airlines we are allowed to take 20kg and 7kg handlugguage...like i said we are frequent flyers we fly more than 15 times a year to see our children in Jhb we will never get use of Flysafair again...<br> We would like to warn people aswell..<br> When my husband asked them why do they do this the guy who assisted him replied with this is just a marketing strategy...<br> <br> Regards <br> <br> <br>
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133 months ago
Bad Service
First we arrived we paid R1160 for one night for a 4 sleeper.<br> The fridge didnt work it had a terrible smell when we got there.<br> The aircon didnt work in the one room.<br> The Sunday when we want to ride the supertube, they said the supertube opens at 9:00 we waited 10 min and asked the office to open the supertube they phoned the people again... After 30 min we asked them again to open the supertube we waited and athen someone came told us the pipe of the supertube is broken... We phoned several times before someone came to tell us i really think its bad service and feel they didnt want to open it. It wasnt even reported at management or reception..
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