Elzabe G

Very Unprofessional Game Lodge Staff / Owner

23 February I booked an overnight stay in a rondawel at Savannah.<br> I heard about the place from a lady I got to know on Facebook.<br> Being the owner of a very popular group, I wanted to go see what this place is all about, seeing that it is not far from Johannesburg. We are looking for a lodge, everyone from the group can get to, for a get to know each other weekend.<br> Unfortunately, work prevented me from going. - after I paid a deposit.<br> I paid the deposit on the 26th of February, for Saturday the 7th of March.<br> On the 3rd of March I was told that I was working that weekend.<br> I immediately cancelled with Klaryn.<br> She informed me that they would only be able to pay back HALF of my deposit, as that is their policy.<br> I checked the forms I signed and nowhere on there was this policy mentioned.<br> Oh Klaryn said, it is on their website!<br> I wasnt even aware they had a website!<br> Long story short, I told her to pay back the deposit.<br> It is now the 24th of March and still not a sent paid back!<br> I want my money back!!<br> You are not allowed to keep it.