FS
Fehmida S
Active since Dec 2014
5
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0
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Reviews
5 reviews60 months ago
PRANAV JAGGAN ATTORNEYS - TERRIBLE SERVICE
My husband was involved in a major accident in 2018, he had to undergo an emergency hip operation and was unable to walk for 6 months, hence unable to work and had no income. My husband and father in law visited the offices of Pranav Jaggan Attorneys once for assistance with the third party claim. Pranav Jaggan Attorneys did absolutely nothing to act on my husbands behalf nor did they provide any assistance but have been harassing him for a consultation fee of R5000. There was only a consultation but absolutely nothing was done thereafter to defend his case. So how do they justify charging such an exorbitant amount for zilch?? This is daylight robbery and truly unethical. I am writing this review so that all unsuspecting clients are aware of attorneys like these and should at least do their due diligence before engaging with them so they don’t have to endure the same harassment as my husband who is struggling to make ends meet especially during this pandemic with salary cuts and rising medical bills and people like this who want to milk the situation without providing any assistance with the third party claim whatsoever. This is absolutely appalling!!!
0 replies
64 months ago
FNB - exorbitant bank charges for doing absolutely nothing
I am utterly disgusted with the customer service at FNB. I had logged a query with one of the agents on the secure chat on the 30th Dec 2020 and whenever I enquired I was told that the agent, Mbali, would contact me but I haven't received any feedback since. i always have to chat to a different agent who advise that they have escalated the request to her but in vain. I transfer my entire salary into my savings account in December so as not to overspend so I have enough for my debits. My debits go off on the 25th of each month and if its a public holiday or Sunday it goes off on the next working day. I was away on holiday and the cellphone reception was very bad hence I kept on checking my incontact sms messages and doing transfers as and when I needed money. A few of my debits went off on the 25th as per the sms's that I received. in this case the 25th Dec and 26th Dec was a public holiday and the 27th was a Sunday hence the transactions were only processed on the 28th (Monday) but FNB charged me an exorbitant amount of R1050 for extra bank charges which they say was because they 'honored' my debit orders that went off on the 24th and there were no funds in my account. I have never at any stage asked FNB to honor any of my debits. According to my sms notifications I made a purchase at around 17H00 on the 24th at Pick and Pay, the debit orders therefore could have only gone off at midnight on the 24th as the sms shows the 25th. I still made purchases thereafter on the 26th from my cheque account and nothing declined and the sms's showed there was available funds. Are these sms notifications not correct then? So how can FNB just take my hard earned money when the notifications show there was money in my account and if there was not enough for my debits then why didn't I get a notification showing insufficient funds. This is daylight robbery and I am disgusted and disappointed at FNB for taking my hard earned money when I have never defaulted on any payment for over 16 years. Even if they had to so called 'honor' my debits the money was available in my cheque account on the 28th when the transactions would have gone off to reimburse them so how do they just take an extra R1050. I have been a client of Nedbank previously and never had any issues, the only reason I switched to FNB was because my company banked with them. Fair enough I was always happy with the service but these exorbitant bank charges for absolutely nothing is very unethical.
112 replies
76 months ago
Top T Lenasia
Last month I purchased 72 square metres of porcelain tiles for 4 rooms. The tiles were one batch but different shades. We tried to match as best as possible but a few days after the tiles were laid, there were stains and water marks that absorbed into the tiles. Hence the 'porcelain' tiles which were supposed to be durable and non-porous were exactly the opposite. I brought the manager from the store to have a look and he was also shocked to see the stains. He advised that it was a B grade commercial tile and we were supposed to seal it but they also didn't know. He contacted the supplier but according to his feedback to me the supplier says that once the tiles are installed they cannot do anything. I told him that the problem started only once they were installed but he says his senior offered to go 50/50 only. The problem is that this resolution is not feasible as I have already spent close to R20 000 on the tiling which includes material like cement and grout etc. as well as labour and delivery. I spent my entire bonus on all 4 rooms already and it's not fair that I must take such a big knock for their negligence yet they say that they cannot take such a big knock and I am the one in this predicament after buying tiles from them and supporting their business for years now. I also initially asked if these were A grade tiles when I bought them and they said that it was now they say it's B grade. Even the boxes show AAA grade, when I pointed it out to the manager of the store he said the original boxes got wet in the rain so they were using boxes for another tile. Their resolution is putting me out of pocket for reject tiles that was sold to an unsuspecting customer like me. This is very poor customer service for a mistake on their part.
0 replies
76 months ago
Top T Lenasia sold me B grade tiles instead of A grade
Last month I purchased 72 square meters of porcelain tiles for 4 rooms. The tiles were one batch but different shades. We tried to match as best as possible but a few days after the tiles were laid, there were stains and water marks that absorbed into the tiles. Hence the 'porcelain' tiles which were supposed to be durable and non porous were exactly the opposite. I brought the manager from the store to have a look and he was also shocked to see the stains. He advised that it was a B grade commercial tile and we were supposed to seal it but they also didn't know. He contacted the supplier but according to his feedback to me the supplier says that once the tiles are installed they cannot do anything. I told him that the problem started only once they were installed but he says his senior offered to go 50/50 only. The problem is that this resolution is not feasible as I have already spent close to R20 000 on the tiling which includes material like cement and grout etc as well as labour and delivery. I spent my entire bonus on all 4 rooms already and it's not fair that I must take such a big knock for their negligence yet they tell me that they cannot take such a big knock. I also initially asked if these were A grade tiles when I bought them and they said that it was now they say it's B grade. Even the boxes show AAA grade, when I pointed it out to the manager of the store he said the original boxes got wet in the rain so they were using boxes for another tile. Their resolution is putting me out of pocket for reject tiles that was sold to an unsuspecting customer like me. This is very poor customer service for a mistake on their part.
0 replies
76 months ago
Top T Lenasia sold me B grade porcelain tiles instead of A Grade
Last month I purchased 72 square metres of porcelain tiles for 4 rooms. The tiles were one batch but different shades. We tried to match as best as possible but a few days after the tiles were laid, there were stains and water marks that absorbed into the tiles. Hence the 'porcelain' tiles which were supposed to be durable and non-porous were exactly the opposite. I brought the manager from the store to have a look and he was also shocked to see the stains. He advised that it was a B grade commercial tile and we were supposed to seal it but they also didn't know. He contacted the supplier but according to his feedback to me the supplier says that once the tiles are installed they cannot do anything. I told him that the problem started only once they were installed but he says his senior offered to go 50/50 only. The problem is that this resolution is not feasible as I have already spent close to R20 000 on the tiling which includes material like cement and grout etc. as well as labour and delivery. I spent my entire bonus on all 4 rooms already and it's not fair that I must take such a big knock for their negligence yet they say that they cannot take such a big knock and I am the one in this predicament after buying tiles from them and supporting their business for years now. I also initially asked if these were A grade tiles when I bought them and they said that it was now they say it's B grade. Even the boxes show AAA grade, when I pointed it out to the manager of the store he said the original boxes got wet in the rain so they were using boxes for another tile. Their resolution is putting me out of pocket for reject tiles that was sold to an unsuspecting customer like me. This is very poor customer service for a mistake on their part.
0 replies
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