LV
Lindelwa V
Active since Dec 2014
2
Reviews
0
Industries
Reviews
2 reviews16 months ago
Meta-Clinic PE Follow-up
received a call from MetaClinic in MetaClinic (Port Elizabeth, South Africa) MetaClinic today, regarding my complaint about a doctor who refused to treat me because I didn’t arrive 15 minutes before my appointment. We had a productive discussion, and they assured me that the matter is being addressed with the doctor in question. I’m pleased with the way the situation is being handled—the representative was highly professional, reaffirming why I’ve consistently chosen MetaClinic for my healthcare needs since they opened their doors. My next consultation is on the house. Thank you @MetaClinic.
0 replies
16 months ago
Bad Doctor experience
I had the worst experience ever this morning at MetaClinic Gqeberha, being turned away just because I did not arrive 15 minutes before my appointment, apparently this was Dr's instruction to book me on the next available appointment which was 12PM, no one called me. I always get there 15 minutes before my appointment and they never even observe that rule at MetaClinic, but this morning I get there at the time of my appointment and get turned away.......I am sure if I was someone she though was important she would not have given that instruction. Unprofessional staff, I didn't even get a call to tell me I shouldn't bother coming through. I regret booking with Dr P Sixabela.
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5 Star
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4 Star
1 (50%)
3 Star
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2 Star
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1 Star
1 (50%)