M
Meta-clinic
Unclaimed Business
M
Meta-clinic
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Meta-clinic
Meta-clinic has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Meta-clinic across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSN
Sivuyile N
1 reviews | Active since Jan 2020
20 Oct 2025, 11:37
Extremely disappointing experience with Meta Clinic (150 Cape Rd, Mill Park, Gqeberha, 6001).
I’ve been trying to book an appointment since 8:00 AM, and it’s now 13:33 — still no luck. Their WhatsApp consultation service is terrible. The consultant will blue-tick your messages or simply not reply for hours on end, leaving you completely ignored. On top of that, their website doesn’t even work properly. It’s incredibly frustrating to spend hours just trying to get a simple booking done. If this is how they handle communication, it doesn’t inspire much confidence in their ability to care for patients. Very disappointing experience overall.
Helpful (0)
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Sivuyile N
1 reviews | Active since Jan 2020
20 Oct 2025, 11:37
Extremely disappointing experience with Meta Clinic (150 Cape Rd, Mill Park, Gqeberha, 6001).
I’ve been trying to book an appointment since 8:00 AM, and it’s now 13:33 — still no luck. Their WhatsApp consultation service is terrible. The consultant will blue-tick your messages or simply not reply for hours on end, leaving you completely ignored. On top of that, their website doesn’t even work properly. It’s incredibly frustrating to spend hours just trying to get a simple booking done. If this is how they handle communication, it doesn’t inspire much confidence in their ability to care for patients. Very disappointing experience overall.
0
Replies (0)LV
Lindelwa V
1 reviews | Active since Jan 2020
3 Jan 2025, 13:25
Meta-Clinic PE Follow-up
received a call from MetaClinic in MetaClinic (Port Elizabeth, South Africa) MetaClinic today, regarding my complaint about a doctor who refused to treat me because I didn’t arrive 15 minutes before my appointment. We had a productive discussion, and they assured me that the matter is being addressed with the doctor in question. I’m pleased with the way the situation is being handled—the representative was highly professional, reaffirming why I’ve consistently chosen MetaClinic for my healthcare needs since they opened their doors. My next consultation is on the house. Thank you @MetaClinic.
Helpful (0)
|Replies (0)LV
Lindelwa V
1 reviews | Active since Jan 2020
3 Jan 2025, 13:25
Meta-Clinic PE Follow-up
received a call from MetaClinic in MetaClinic (Port Elizabeth, South Africa) MetaClinic today, regarding my complaint about a doctor who refused to treat me because I didn’t arrive 15 minutes before my appointment. We had a productive discussion, and they assured me that the matter is being addressed with the doctor in question. I’m pleased with the way the situation is being handled—the representative was highly professional, reaffirming why I’ve consistently chosen MetaClinic for my healthcare needs since they opened their doors. My next consultation is on the house. Thank you @MetaClinic.
0
Replies (0)LV
Lindelwa V
1 reviews | Active since Jan 2020
20 Dec 2024, 10:46
Bad Doctor experience
I had the worst experience ever this morning at MetaClinic Gqeberha, being turned away just because I did not arrive 15 minutes before my appointment, apparently this was Dr's instruction to book me on the next available appointment which was 12PM, no one called me. I always get there 15 minutes before my appointment and they never even observe that rule at MetaClinic, but this morning I get there at the time of my appointment and get turned away.......I am sure if I was someone she though was important she would not have given that instruction. Unprofessional staff, I didn't even get a call to tell me I shouldn't bother coming through. I regret booking with Dr P Sixabela.
Helpful (0)
|Replies (0)LV
Lindelwa V
1 reviews | Active since Jan 2020
20 Dec 2024, 10:46
Bad Doctor experience
I had the worst experience ever this morning at MetaClinic Gqeberha, being turned away just because I did not arrive 15 minutes before my appointment, apparently this was Dr's instruction to book me on the next available appointment which was 12PM, no one called me. I always get there 15 minutes before my appointment and they never even observe that rule at MetaClinic, but this morning I get there at the time of my appointment and get turned away.......I am sure if I was someone she though was important she would not have given that instruction. Unprofessional staff, I didn't even get a call to tell me I shouldn't bother coming through. I regret booking with Dr P Sixabela.
0
Replies (0)SA
Sully A
1 reviews | Active since Jan 2020
26 Aug 2024, 00:31
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Helpful (0)
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Sully A
1 reviews | Active since Jan 2020
26 Aug 2024, 00:31
USE WEB GENIE RECOVERY GROUP IMMEDIATELY TO RESTORE YOUR LOST CRYPTOCURRENCY
USE WEB GENIE RECOVERY GROUP IMMEDIATELY TO RESTORE YOUR LOST CRYPTOCURRENCY Hi to all of you. Based on statistical data, the most profitable work from home choice is digital trading (Forex, Crypto). But con artists have ensured that no one can make money from trade. ****mers have de*****ed a great deal of people, causing them to lose their life savings. I was previously a victim of digital trade *****, however I was able to get my ****** funds back thanks to WEB GENIE RECOVERY. WEB GENIE RECOVERY is an authorized cryptocurrency hacker situated in the US, with expertise in recovering bitcoin and misplaced cash. The Expert protected my whole life insurance portfolio, valued at $484,000 from an internet con artist. Contact WEB GENIE RECOVERY via their support team if you are a victim seeking an ethical hacker to assist you in getting your money back; website : www.webgenierecovery.com Webgenierecovery@outlook.com or webgenierecoverys@proton.me Telegram : @ webgenierecovery; WhatsApp : +1(918) 809-0113
0
Replies (0)JN
Japie N
1 reviews | Active since Jan 2020
15 May 2024, 05:30
Refund of consultation fee
I asked for a prescription for my wife. I was informed that they will forward the prescription. I had to pay for the consultation. The prescription was not what we asked for as any one could buy the so called prescribed medication over the counter. The clinic agreed to refund the consultation fee. I am waiting since March for the refund. If you call them, they keep saying that it will be paid soon, but nothing as yet.
Helpful (0)
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Japie N
1 reviews | Active since Jan 2020
15 May 2024, 05:30
Refund of consultation fee
I asked for a prescription for my wife. I was informed that they will forward the prescription. I had to pay for the consultation. The prescription was not what we asked for as any one could buy the so called prescribed medication over the counter. The clinic agreed to refund the consultation fee. I am waiting since March for the refund. If you call them, they keep saying that it will be paid soon, but nothing as yet.
0
Replies (0)UT
CE
Chantal E
1 reviews | Active since Jan 2020
26 Dec 2023, 19:56
Not a good place to go with an emergency
My 7 year old son hit a hole in his head. We rushed him to Meta-Clinic where we were greeted by a nurse who took us to a back room to have a look. I was holding my son in my arms and was told that his injury is not deemed an emergency and that I have to come back 3 hours later on the doctors next available time. I understand that it was busy and the doctor was not available, what was not appreciated is that the nurse never even looked at the wound or asked any important questions. She didn't tell us what to look out for should he possibly have a concussion. We were sent on our way with no assistance. We then rushed to St Georges Hospital where we were greeted by the nurses and informed that they too have a very long waiting period. They at least took the time to ensure my son was alright and gave us information on what to look out for if he has a possible concussion and what to do should he show symptoms. Even though they could not help immediately they atleast took the time to help us make informed decisions. I feel that the staff at Meta-Clinic should have at least taken a minute to give us information and not just send us away in the manner they did. They could have handled the situation in a more professional manner. I have lost confidence in the staff due to them not even making an effort. The doctors are great though and assisted us even if it was 3 hours after the incident happened. Not the first place I will go to in the future again...
Helpful (0)
|Replies (0)CE
Chantal E
1 reviews | Active since Jan 2020
26 Dec 2023, 19:56
Not a good place to go with an emergency
My 7 year old son hit a hole in his head. We rushed him to Meta-Clinic where we were greeted by a nurse who took us to a back room to have a look. I was holding my son in my arms and was told that his injury is not deemed an emergency and that I have to come back 3 hours later on the doctors next available time. I understand that it was busy and the doctor was not available, what was not appreciated is that the nurse never even looked at the wound or asked any important questions. She didn't tell us what to look out for should he possibly have a concussion. We were sent on our way with no assistance. We then rushed to St Georges Hospital where we were greeted by the nurses and informed that they too have a very long waiting period. They at least took the time to ensure my son was alright and gave us information on what to look out for if he has a possible concussion and what to do should he show symptoms. Even though they could not help immediately they atleast took the time to help us make informed decisions. I feel that the staff at Meta-Clinic should have at least taken a minute to give us information and not just send us away in the manner they did. They could have handled the situation in a more professional manner. I have lost confidence in the staff due to them not even making an effort. The doctors are great though and assisted us even if it was 3 hours after the incident happened. Not the first place I will go to in the future again...
0
Replies (0)SS
Shanika S
1 reviews | Active since Jan 2020
11 Oct 2022, 05:14
Better off not going to Meta- Clinic
As a parent I need to share this horrible experience with everyone! Our 3year old son was bitten by a family dog on Sunday afternoon while visiting family. It happened so quickly and with all the crying and screaming we just wanted to ensure that we choose the best route of action and do it swiftly. We then decided to get to the nearest pharmacy and see if there was anything they could assist with regarding medication and ointment before seeing a doctor. My husband then asked the pharmacist if they could advise anyone or any where we could go for assistance? The pharmacist immediately suggested Meta-Clinic confirming that they are open and have great doctors who can assist. Also confirming that they specialize in dog bites and such situations. We went straight to Meta-Clinic (Cape Road, Port Elizabeth) and were greeted by something rather different than we expected. I had my son in my arms still crying and screaming of shock no matter how we tried during the drive to calm him down. My husband then approached the front desk while I took out my phone to try and play a movie for my son to help take his mind off the pain and what had just happened. We were just about seated when I heard someone say very irritably; "have you registered online?" I just looked up at my husband and was in such shock and confusion...Anyway I went on to try and soothe my son. I then heard someone say to my husband that he needs to register online and saw them hand him an iPad or tablet to do the registration. Then one of the front office staff said, your wife and son must please leave and wait outside in your car. Again I was like...??? what??? I could not believe this...I just looked at my husband and picked up my son and made my way to the door and the same lady was looking at my husband and telling him that they cannot help us and we need to wait outside until they can see us??? But when I checked the website for their address it clearly states no waiting time. What also confused me is that there were other patients sitting in the same waiting area for their respective appointments. I heard as I was walking out my husband ask again, sorry what? did you say we have to wait in our car? He followed me out to our car and asked me in confusion shouldn't we rather go to the ER instead of putting up with this treatment? My Husband went back inside and handed them the iPad and they made no attempt to address my husband and ask if he still needed assistance or if he had completed the forms. They almost seemed happy that we were leaving! So we decided to go directly to the Greenacres Hospital ER, it was a matter of minutes, we just walked in the door and my husband went to find parking after dropping me at the door. My husband just walked in after parking the car and we had already seen a nurse, had all my son's vitals checked and the file opened for us to be in line to see a doctor and be assisted. We were also informed that it was a busy Sunday and due to it being the ER, all high priority or greater emergency cases will take priority. We were happy to wait just as long as we knew we would be helped and our son could be take care of whatever the need may be. Being helped this way and so promptly only infuriated my husband even more after considering the treatment we just received from Meta-Clinic (Cape road, Port Elizabeth, South Africa), it was for this reason that he went back to their offices to find out why we were turned away when we clearly needed assistance urgently??? When he entered the offices he had his phone on and was doing a video of it all and was greeted by the same front office staff member and this time only more excuses, no apologies, no regrets...NOTHING. We were parents with our wounded 3year old son which had been bitten by a dog just needing some assistance and we were turned away, what about the next person in pain or shock who comes through their door and they perhaps don't like the look of them? What happened to them being a Healthcare facility? They are supposed to be prepared and trained for such situations. They also clearly show on their website that they are an Injury on duty facility, which means they are supposed to be prepared for emergency situations where people are hurt on duty and need to be rushed in an emergency to a healthcare facility. So why did we receive this horrific treatment? Where is the care? where is the idea of giving healthcare to all those in need? Appalling treatment, it is shocking!
Helpful (0)
|Replies (0)SS
Shanika S
1 reviews | Active since Jan 2020
11 Oct 2022, 05:14
Better off not going to Meta- Clinic
As a parent I need to share this horrible experience with everyone! Our 3year old son was bitten by a family dog on Sunday afternoon while visiting family. It happened so quickly and with all the crying and screaming we just wanted to ensure that we choose the best route of action and do it swiftly. We then decided to get to the nearest pharmacy and see if there was anything they could assist with regarding medication and ointment before seeing a doctor. My husband then asked the pharmacist if they could advise anyone or any where we could go for assistance? The pharmacist immediately suggested Meta-Clinic confirming that they are open and have great doctors who can assist. Also confirming that they specialize in dog bites and such situations. We went straight to Meta-Clinic (Cape Road, Port Elizabeth) and were greeted by something rather different than we expected. I had my son in my arms still crying and screaming of shock no matter how we tried during the drive to calm him down. My husband then approached the front desk while I took out my phone to try and play a movie for my son to help take his mind off the pain and what had just happened. We were just about seated when I heard someone say very irritably; "have you registered online?" I just looked up at my husband and was in such shock and confusion...Anyway I went on to try and soothe my son. I then heard someone say to my husband that he needs to register online and saw them hand him an iPad or tablet to do the registration. Then one of the front office staff said, your wife and son must please leave and wait outside in your car. Again I was like...??? what??? I could not believe this...I just looked at my husband and picked up my son and made my way to the door and the same lady was looking at my husband and telling him that they cannot help us and we need to wait outside until they can see us??? But when I checked the website for their address it clearly states no waiting time. What also confused me is that there were other patients sitting in the same waiting area for their respective appointments. I heard as I was walking out my husband ask again, sorry what? did you say we have to wait in our car? He followed me out to our car and asked me in confusion shouldn't we rather go to the ER instead of putting up with this treatment? My Husband went back inside and handed them the iPad and they made no attempt to address my husband and ask if he still needed assistance or if he had completed the forms. They almost seemed happy that we were leaving! So we decided to go directly to the Greenacres Hospital ER, it was a matter of minutes, we just walked in the door and my husband went to find parking after dropping me at the door. My husband just walked in after parking the car and we had already seen a nurse, had all my son's vitals checked and the file opened for us to be in line to see a doctor and be assisted. We were also informed that it was a busy Sunday and due to it being the ER, all high priority or greater emergency cases will take priority. We were happy to wait just as long as we knew we would be helped and our son could be take care of whatever the need may be. Being helped this way and so promptly only infuriated my husband even more after considering the treatment we just received from Meta-Clinic (Cape road, Port Elizabeth, South Africa), it was for this reason that he went back to their offices to find out why we were turned away when we clearly needed assistance urgently??? When he entered the offices he had his phone on and was doing a video of it all and was greeted by the same front office staff member and this time only more excuses, no apologies, no regrets...NOTHING. We were parents with our wounded 3year old son which had been bitten by a dog just needing some assistance and we were turned away, what about the next person in pain or shock who comes through their door and they perhaps don't like the look of them? What happened to them being a Healthcare facility? They are supposed to be prepared and trained for such situations. They also clearly show on their website that they are an Injury on duty facility, which means they are supposed to be prepared for emergency situations where people are hurt on duty and need to be rushed in an emergency to a healthcare facility. So why did we receive this horrific treatment? Where is the care? where is the idea of giving healthcare to all those in need? Appalling treatment, it is shocking!
0
Replies (0)