Naome T

214611207

I bought a dress n took it back for repair cause the zip was damaged. They took me to their tailor guy who confirmed that the zip was not put correctly which is why I always had a problem with it and advice them to replace the zip. The manager told me that she does not even know the dress meaning that the dress is old n again I don't have a receipt, even after the tailor guy explained the problem. She called another guy who is also a manager n believe he is her husband. They asked me where will they get a zip n said I must buy one n they will fix the dress. I ask for their head office number, they gave the numbers but told me that is useless cause head office will refer me back to them n they won't assist. They were so unprofessional n were arguing with me.....I have never seen a manager argu with a client before and they got too much attitude for managing position.