Annette N

Swanies Towing....My breakdown nightmare

DON'T USE SWANIES TOWING OR N3 TOLL VEHICLE.On 14/04/ 2015 we had a breakdown about 30 km before Villiers. 1.30pm. We dialled 112 the emergency number. We called Budget Assist and gave them details of where we were. 1 and half hours later they had not arrived.The N3 patrol vehicle arrived. They gave us the telephone number of Swanies towing. It had been assessed the head gasket had blown. At that time budget assist called and asked us for our location. It was 3pm and as we had our 16 year old daughter with us we called them.Swanies quoted us R2500 to fix the car and said it would take about 3 hours. We asked are they sure it includes the towing , yes they said.The tow truck arrived within 30 minutes and by 4pm we were at their\workshop"in Villiers. They started stripping the car"