Active since Jan 2015
We took our grand kids for lunch. What a disaster. 3 of us had eaten, and the other 3 waited for pizzas. The first pizza came, but was not what had been ordered. 2 pizzas came, but the third was so late it had to be taken home in a takeaway box. The manager tried to resolve the matter, but the total experience was not pleasant. We are mountain bikers, we love the setup, but this tipe of service cannot be afforded.
6 weeks ago my Standard Bank Mobile Simm started working intermittently I contacted Standard Bank Mobile and received the following reference numbers 4432927,4433553, 4445907, 4448422, 4458741, 4462323 and today 4500427. I have been promised that my concern has been escalated again I cannot receive calls
I do not have a car on Netstar. I do not deal with Netstar. I have signed no contract with Netstar, yet they are fraudulently taking money from my account I have spoken to Tebogo Kekana at Netstar and they confirmed that the account at Netstar that they are debiting my account for is not me. I received a email from Amogelang Mokhonoana at Customer care and given the Case Number CAS-522684-C1K3 After eight months Netstar has still not stopped taking money from my banking account. I have addressed my complaint to The Managing Director of Netstar at cs@netstar.co.za No response and no action has been taken to assist me. I tried to register myself on their website using my ID number and it says I do not have an account with Netstar.
Collected my new bank card 2 weeks ago. I have not been able to activate the card as my secondary card has not been made available. After 2 weeks of promises still no card. The Discovery Bank staff never call you back.
I have been with Vodacom on contract for many years. a month ago I visited the Vodacom store in Northgate to change from contract to prepaid and keep my current cell number, which I have had since cellphone were introduced into South Africa. I received a message at the time that I will be on prepaid with Vodacom from 30-06-2019. Today on June 30 my service was suspended and when I called the Vodacom help line they said that I would have to go back in to the Vodacom store to Rica my Simm and that they could not assist me at the service centre.
Telephone number 0116751212 was reported out of order on February 5, 2015 Fault ref. No. 455CRK050214<br> Fault still not corrected Latest Fault Ref. No. 112CRZ2107 Escalation No. 714522 I am told that I cannot speak to a Manager as they are not available. I will get a call back from a manager, I will get a call from the technician, I will be informed of progress, but theses are all lies, get rid of the customer tell him anything, just get him off the line.Today I was told that TELKOM requires me to pay for the repair as it is not a TELKOM problem. PLEASE I AM PREPARED TO PAY, PLEASE FIX THE PHONE LINE. If you call 0116751212 you get, RADIOKOP ANIMAL CLINIC not MEEE, so how can this be MY problem?
I have now ported the third line from MTN to Vodacom within AutoPage. The firts time it took weeks to get Autopage to do the porting. I have now done it again and warned them that I do not want the same thing to happen. I was promised that it would take 24 WORKING HOURS for the process to be completed. Needless to say AutoPage staff has dropped the ball again. I asked to speak to a manager. I was promised Zahier from Retention's would call me Ref No. A1504022003. Fusi and Tobelo failed to assist. Is it so difficult to get service from AutoPage?Has any manager ever phoned their own company and tried to get assistance.Has anyone ever been able to get hold of a Senior person in AutoPage?I do not think that AutoPage is treating their customers fairly or am I the only ONE that is not getting the service I require?I have been a client when the company was called RadioSpoor. What must I do to get someone at AutoPage to HELP ME!!!!
This matter has been resolved between JEG Diesel and Mr M Girling and parties are in agreement. So we withdraw our previous complaint.
JEG Diesel have had our Mercedes Benz for one month.We were quoted around R5000 for the intended repairs. When the invoice came the costs due was R10111.80 We were advised that all conversations were recorded. Once the recording was verified a new invoice would be issued. The new invoice came advising us that JEG Diesel did not have a chance to listen to the recordings, but offer us discount of half of the VAT (7%)<br> New total due R9490.90 We have no choice but pay, as the car would only be released once payment has been received. Mr Daniel Costa your customers are not being treated fairly, please advise what you are going to do about this!!!
Ordered 3 items online on 11 February,2015. Paid online. Asked for goods to be available at their Randburg office. We'll call you when it's ready. Spoke to Denis a couple of times. Promised the World. No Action @ Action Gear SA. 17 February after threatening to report them on HELLO PETER and to Discovery Vitality, Vice Phiri called to advise order will be hand delivered after 4pm today. Watch this space...
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