Moses N

Active since Mar 2015

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2 reviews

133 months ago

Prolonged assessment of vehicle

I will never understand how it would take the whole week to assess damage on a vehicle post collision. I lodged a claim last week Tuesday morning with an individual named Maimela, he told me feedback from the Assessor will be provided within 24 hours. Two days later I phoned to follow up on the supposed feedback that I never received. Another individual named Neo said she will revert back to me before the end of that day. As usual, by the following morning I hadn't heard from them, I then took the trouble of following up again. This time, Enerstitia was the third one to fail me. The last one to make an empty promise was Mpho, also from the claims department. This is putting my life on hold because I have no idea what the way forward is, with a car that collided last month already. The hassle of the daily follow up calls is becoming an unnecessary expense, which could've been avoided if people had the competency to deliver on what they were appointed for, instead of shifting the blame each time there's a glitch. I am not impressed at all with this kind of service, because I have never defaulted payment of my monthly premiums, and now I'm suffering like this. Regards, Ngomane

76 replies

Lifemed Ambulance Service

135 months ago

Failure to pay for services

Christa hired me on a once off basis to cover a BMW event for her for Thu 26 Feb & Fri 27 Feb 2015. Her client failed to manage their time on Thu night for me to go home and rest, to be able to prepare for the next day. I texted her at midnight notifying her that I wouldn't take the chance of driving back the following morning after two hours of sleep following a 20 hour day that I had at the event on Thu. She is therefore withholding payment for my 20 hours of work for Thursday 26 Feb 2015 just because I did not report for duty on Fri 27 Feb 2015, after I expressley notified her that due to poor time management of her client on the first day, I wouldn't manage to cover the following day.

0 replies

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5 Star

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3 Star

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2 Star

2 (100%)

1 Star

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