MK
Madima K
Active since Apr 2015
32
Reviews
0
Industries
Reviews
32 reviews1 month ago
Poor Customer service
Poor Customer Service falling to process the refund for 7 days. I have been calling them almost every second day and I am spending money.
53 replies
2 months ago
Poor customer service
Good day Team Hope you are well and safe Kindly note that when you reactivate my account you never brought the new router, the old router was used upon new activation . 2. My decision to cancel was also based on poor signal reception and you never interrogated the matter and the only thing you do is to bill me. 3. If every month I have more than 72 hours not being connected but still you bill me full price that poor customer service and things like that needs to be questioned.
109 replies
3 months ago
Excellent Service from Outsurance Everything was on point and fast
Excellent Service from Outsurance Everything was on point and fast . They know their job
56 replies
13 months ago
Billed for the services that are suspended is not fair
I am on month to month contract and last month I have missed the payment and they suspended the wifi then I was billed for the service that was never provided because I pay they provid the service ,I miss the payment they suspend the services Now they want me to be liable for the payment hence the service was never provided. I pay for the services ,now it's month number 2 and I have been billed for 2 months yet the service was not provided
106 replies
14 months ago
Poor billing system
Good day Vox Hope you well and safe I have received an invoice that say I am missing 2 months subscription and I am in cash payment plan . Note: I pay you provide the service and I don't pay you suspend the service
106 replies
14 months ago
Line Suspended
Good day MTN Hope you well My account was in arrears and I have paid amount due ..and my line is steel suspended I have been calling MTN for day 3 now , no resolution Contact: 0832868346
0 replies
16 months ago
My bank account is closed without my understanding
My account is closed without my knowledge and they are failing to provide answers for 3 weeks
112 replies
17 months ago
Bad Service
Good day hope you well and safe i was de*****ed ealier last month and the call was logged no solution as yet 4016-1613 R654.00
112 replies
24 months ago
Poor customer service
Good day My internet banking has blocked and I have been calling the bank trying to solve the problem ,now it's day 3 and and no solution and they told me that there is a form that I need to fill up for security questions.. The problem is I am always using money to call every day without the solution
106 replies
25 months ago
Poor customer service
Eskom Hld SOC Ltd Good day. Eskom reference number 793106463. Kindly note a fault has been logged and we aim to assist you within 7.5 hours but kindly follow up after 4 hours for feedback. Kind regards. What next since they failed to assist us within 7.5 hours There was price hike yesterday yet they can't service their customers or clients Is there any department at Eskom that is working properly?
0 replies
Review Distribution
5 Star
2 (6.25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (15.625%)
1 Star
25 (78.125%)