KL
Karien L
Active since Apr 2015
3
Reviews
0
Industries
Reviews
3 reviews36 months ago
What a disappointment.
The actual work on the gutters , done on 24 January 2023, were done well. However, there is a water tank to which they had to install another gutter. When I inspected the work immediately after they were done, I noticed that the pipe leading out of the water tank had suddenly developed a leak. My secretary told me that they had dropped a pipe from the roof on the said pipe while they were busy. I reported this to Rainflow SA immediately. I sent them 5 emails to which nobody from their offices responded. I started communicating with Ruaan, the salesman, via whatsapp and after a few failed appointments he actually came out to inspect the damage, once alone on 21 February 2023 and once with Thys, their tank guy, on 30 March 2023. During both the inspections he undertook to have the leak fixed. We made another appointment for them to come out to do the necessary. Unfortunately he did not keep his promise and I have not heard from him again. So much for taking responsibility for damage caused. What a disappointment.
0 replies
47 months ago
NEW 5G ROUTER NO INTERNET CONNECTION
I ordered and received a new 5G router from MTN a week ago. After 2 e-mails to customer care and 8 calls to the helpline wasting hours of my time, I still have no internet and they do not know how to resolve the problem on their side. Totally useless.
0 replies
134 months ago
EXCELLENT SERVICE
Connoisseur Roofs repaired our entire roof a year ago in 2014. <br> We noticed a small spot (leak) on the ceiling recently. <br> Within 1 day of reporting the leak, Louis de Jager of Connoisseur Roofs : Tevega Coatings inspected the roof. <br> He sent out a repair team under the supervision of Dion the next day to repair the leak. <br> They not only repaired the small leak, but they also checked the rest of the roof and fixed any other potential problem areas. <br> The entire exercise did not cost us a cent. It was all done under their extensive guarantee.<br> The excellent service delivery is testimony of a firm taking pride in its work - something seldom seen these days!
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Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
1 (33.333333333333336%)