RS
Rainflow SA
Unclaimed Business
RS
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
May '25 - Apr '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCN
Choco N
1 reviews | Active since Jan 2020
13 Dec 2025, 14:14
'Worst company to buy from
On the 1st December I called the said company to establish that they had the domestic seamless gutter downpipe in stock which they confirmed. 1. I drove 30km to purchase same and when i got there I as told that no they no not have the domestic version but only carry industrial. I was assured that the Gemsbok Sand B-left shoe will be ordered for me and I proceeded to pay - collection date agreed being 8 December 2025. 2. On the 8th December, I collected the items and when I got home the installer advised that what i had been supp**** was the downpipe B-right. 3. I've made many calls to the company (Magda and once with Peatro) requesting that they correct this. They promise to speak with their directors and call back but not once have I been called. I have even asked that they should consider refunding me so that i can buy the product elsewhere. Magda told me that they do not do refunds. So Im stuck with the wrong product and no prospect of a refund or being supp**** with the right product.
Helpful (0)
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Choco N
1 reviews | Active since Jan 2020
13 Dec 2025, 14:14
'Worst company to buy from
On the 1st December I called the said company to establish that they had the domestic seamless gutter downpipe in stock which they confirmed. 1. I drove 30km to purchase same and when i got there I as told that no they no not have the domestic version but only carry industrial. I was assured that the Gemsbok Sand B-left shoe will be ordered for me and I proceeded to pay - collection date agreed being 8 December 2025. 2. On the 8th December, I collected the items and when I got home the installer advised that what i had been supp**** was the downpipe B-right. 3. I've made many calls to the company (Magda and once with Peatro) requesting that they correct this. They promise to speak with their directors and call back but not once have I been called. I have even asked that they should consider refunding me so that i can buy the product elsewhere. Magda told me that they do not do refunds. So Im stuck with the wrong product and no prospect of a refund or being supp**** with the right product.
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Replies (0)CB
Calvin B
1 reviews | Active since Jan 2020
24 Oct 2025, 08:31
Oops but all okay in the end
Used these guys quite a few times without any problems The last time they got it wrong but full marks to them they addressed it via personal telephone calls and one on one contact which is increasingly rare these days
Helpful (0)
|Replies (0)CB
Calvin B
1 reviews | Active since Jan 2020
24 Oct 2025, 08:31
Oops but all okay in the end
Used these guys quite a few times without any problems The last time they got it wrong but full marks to them they addressed it via personal telephone calls and one on one contact which is increasingly rare these days
0
Replies (0)hC
KL
Karien L
1 reviews | Active since Jan 2020
28 Apr 2023, 05:09
What a disappointment.
The actual work on the gutters , done on 24 January 2023, were done well. However, there is a water tank to which they had to install another gutter. When I inspected the work immediately after they were done, I noticed that the pipe leading out of the water tank had suddenly developed a leak. My secretary told me that they had dropped a pipe from the roof on the said pipe while they were busy. I reported this to Rainflow SA immediately. I sent them 5 emails to which nobody from their offices responded. I started communicating with Ruaan, the salesman, via whatsapp and after a few failed appointments he actually came out to inspect the damage, once alone on 21 February 2023 and once with Thys, their tank guy, on 30 March 2023. During both the inspections he undertook to have the leak fixed. We made another appointment for them to come out to do the necessary. Unfortunately he did not keep his promise and I have not heard from him again. So much for taking responsibility for damage caused. What a disappointment.
Helpful (0)
|Replies (0)KL
Karien L
1 reviews | Active since Jan 2020
28 Apr 2023, 05:09
What a disappointment.
The actual work on the gutters , done on 24 January 2023, were done well. However, there is a water tank to which they had to install another gutter. When I inspected the work immediately after they were done, I noticed that the pipe leading out of the water tank had suddenly developed a leak. My secretary told me that they had dropped a pipe from the roof on the said pipe while they were busy. I reported this to Rainflow SA immediately. I sent them 5 emails to which nobody from their offices responded. I started communicating with Ruaan, the salesman, via whatsapp and after a few failed appointments he actually came out to inspect the damage, once alone on 21 February 2023 and once with Thys, their tank guy, on 30 March 2023. During both the inspections he undertook to have the leak fixed. We made another appointment for them to come out to do the necessary. Unfortunately he did not keep his promise and I have not heard from him again. So much for taking responsibility for damage caused. What a disappointment.
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Replies (0)