Rodney M

No service

I needed important legal documents sent up from Cape Town on a Saturday to reach Pretoria by the Monday, so as to be stamped by the attorneys, High Court and then be received by Supreme Court of Appeals in Bloemfontein still on the same day. Massive pressure with horrific consequences if it didn't go to plan. ECW unfortunately promised that they could handle the job and gave assurance, provided we supplied them with proof of payment before a certain time on the Friday. Traveling back from the Eastern Cape, I spoke my wife through the process and thanks to technology we kept our side, payment made and proof sent, all while driving. Elmarie confirmed proof received, driver would be there before 12 on Sat. I waited from 8am, from 11am started calling their offices. 3 of us phoning at the same time, supposedly they close at 2pm, nobody answered. was able to get hold of another company, they did the job perfectly, but meant I had to drive out to airport area Sunday morning. ECW claim their driver \forgot"according to GM Keagan Botha"