CG
Carmen G
Active since May 2015
3
Reviews
0
Industries
Reviews
3 reviews29 months ago
A very unhappy client
On Monday last week I brought in my car to have its rear bumper replaced. After an hour and a half of having given it in, Phillip called and asked when my car would be brought in (it had already). On Tuesday I came to fetch something that I had left in the car. Upon leaving the shop, Phillip calls me and says, "Cameron, your car should be ready tomorrow." My name is Carmen, which he should know after communicating with me on WhatsApp for over 2 weeks. Wednesday I came to pick up the car before work. Upon inspection I found that the mud flap on the right side was loose. I was impatient and took my friend's car to work while he waited for the problem to be resolved. Turns out the wrong *****s were used to secure the mud flap. When he drove off the premises he heard a strange sound and decided to take my car back again. One of the mechanics drove around the block with him and said the exhaust is loose and he will fix it. That was not the problem. With further inspection it turns out that my 2 back tyres had not been fastened. If I drove the car to work on the highway, chances are they would have come off which could cause serious injury and in fact, it could have been fatal. There has been NO response to my email to the business regarding their neglect. I am severely disappointed in the service (or lack thereof) from your company and the lack of attention to workmanship. Sincerely, A very unhappy client
58 replies
63 months ago
Airlink problems time and time again
"I had 2 return tickets booked from Richards Bay to JNB last year during CoVid Lockdown. I could not get a refund and therefore I wanted to book a new ticket with my credit from JNB to RCB and bak (19 - 22 March 2021). I got in contact with Cindy Ndlovu regarding this matter. She advised me that there would be a penalty of about R880 which I was willing to pay. I emailed her to proceed with the booking - to which I never received a reply. Upon calling yesterday to make the booking, I was informed that your airline is no longer flying to RCB. I am highly disappointed in the service I received from your company, yet again." I have emailed the above to the customer complaint email address and received only a generic automated reply. At my whits end with this company. 10/10 would not recommend.
0 replies
133 months ago
data
at 20:00 i got sent R12 airtime and i bought an additional R30 at 20:05. i used this to purchase 100MB of data (keep in mind that i received 55MB free). we have uncapped wifi at home and thus i was on wifi. at 20:33 i got an SMS saying my data has been depleted. how can this be when i have not used ANY of the purchased data?!
76 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
2 (66.66666666666667%)