AM
Angelique M
Active since May 2015
8
Reviews
0
Industries
Reviews
8 reviews2 months ago
Shocking 2 month waiting for delivery.
Shocking, I placed an order 7 December for Sanitiser and everyweek I get the same email response: Hi, I hope you are well. Your order is currently being processed and will be shipped soon. You will receive the tracking details once it is dispatched. Thank you for your patience. Kind Regards, Team PharmaDiv no wonder no one answers the phone!!!!
0 replies
3 months ago
Formal Complaint and Urgent Resolution Required – Trojan Power Gym 2.0
Dear Trojan I am writing to formally raise a complaint regarding the Trojan Power Gym 2.0, purchased from Makro on 4 September 2025 for R6,299.10. We were extremely excited about this purchase, especially as all other equipment in our home gym is Trojan-branded, and we have always trusted the quality of the brand. We arranged for the Trojan technician supp**** by Makro to install the machine. From the very first workout attempt, it became clear that the machine is completely unusable. Even with no weights loaded, the movement is excessively tight and resistant to the point that none of the exercises can be performed. For context, my husband has been training six times a week for over 20 years and can bench press 200kg. Even for him, the machine is impossible to use, which clearly indicates a serious mechanical or design issue. A call was logged with Trojan on 11 November 2025. The same technician who installed the unit was sent out to inspect it. He confirmed that the setup was correct and, while at our home, conducted a video call with a senior representative from the Johannesburg head office to demonstrate the issue in real time. Despite clearly seeing that the machine cannot be used, we were told that “this is how it comes” and that nothing can be done. This response is completely unacceptable for a product at this price point. To further investigate, we visited Makro in-store and tested another Trojan Power Gym, as well as the larger Trojan model (which unfortunately cannot fit into our garage). These machines were significantly smoother and far easier to use, confirming that the issue appears to be specific to the Power Gym 2.0 model or our unit. At this point, the machine has been unused for months, despite being brand new, and we are extremely disappointed with both the product performance and the response received. We are therefore requesting one of the following, urgently: 1. A suitable replacement with a machine that functions correctly and smoothly, or 2. A full refund of the purchase price. We will not accept a response of “it is what it is.” This matter needs to be resolved promptly, as we have been without usable equipment for an unreasonably long period. Please treat this as an urgent complaint and advise on the next steps as soon as possible. Kind regards,
0 replies
44 months ago
Bram Fischer Airport Mugg and Bean
Would like to lodge a complaint. Asked 3 different staff members what time they open. One said 9h10 9h20 9h30 The internet says 9h00 until 18h00. Please get back to me.
0 replies
63 months ago
Parcel Delay
I would like to express my disappointment in both Mr Price and Pargo- I have ordered and paid online and now my parcel according to the Pargo track and trace the parcel has been at the courier hub since 25/01/2021 19:57:57. I have called numerous times i have even send emails to courier it who their partner. I have called and placed on hold so many times I have even send messages on Facebook - they have apparently escalated it but still haven't heard back since their last communication on Sunday evening? Please get back to me ASAP - I would like to get my parcel before summer is over...
0 replies
63 months ago
Courier Delay
I would like to express my disappointment in both Mr Price and Pargo- I have ordered and paid online and now my parcel according to the Pargo track and trace the parcel has been at the courier hub since 25/01/2021 19:57:57. I have called numerous times i have even send emails to courier it who their partner. I have called and placed on hold so many times I have even send messages on Facebook - they have apparently escalated it but still haven't heard back since their last communication on Sunday evening? Please get back to me ASAP - I would like to get my parcel before summer is over...
56 replies
63 months ago
Parcel Delay
I would like to express my disappointment in both Mr Price and Pargo- I have ordered and paid online and now my parcel according to the Pargo track and trace the parcel has been at the courier hub since 25/01/2021 19:57:57. I have called numerous times i have even send emails to courier it who their partner. I have called and placed on hold so many times I have even send messages on Facebook - they have apparently escalated it but still haven't heard back since their last communication on Sunday evening? Please get back to me ASAP - I would like to get my parcel before summer is over...
0 replies
131 months ago
Bad Service and No stock but in window display
Good day , <br> <br> I would like to raise the fact of walking past the shop seeing this lace dress in the window display thinking wow this will be great for the wedding I have to attend. Went into the store 5/07/2015 10:18 after I have taken a picture to show my husband. Asked the floor lady were is that dress hanging in the store as I could not find it. She did not know and asked the two ladies who was having a very in-debt conversation by the tills they said oh it was shipped out after like 5 minutes. Not asking me can we have a look for you what other Miladys store may have it or maybe we can get it for you no just shouting at each other from one side of the shop to one another.<br> Really disappointed as the dress was in the display window. <br>
76 replies
133 months ago
Not my fault I got new staff
When going on the website the rooms really looks inviting - and makes you want to book here, so we did a full month in advance we booked and all arrangements was made to place in an extra bed for me an adult and we paid extra.<br> On our arrival at two they told us our room might not be ready yet. When I asked if our extra bed is there the Owner said no - so I said its ok we are going to the mall so they can take it down.<br> When we came back nothing was there yet - called reception and she send the owner down - he asked whats wrong? So I told him - the bed is not here yet, the air con we must turn on and off outside the house and no extra towels et. but he's response I HAVE GOT NEW STAFF - well then you should make sure your staff writes Hand overs so that everybody is aware of what is going on especially if you are such a hands on owner as what he tried to be - he was very rude. When the bed eventually arrived you could feel the mattress coils stick into your body - the second mattress was the same. Even that night in the restaurant which he also owns we got some very bad looks from his - wife or friend that was sitting with him - so obviously they discussed us amongst each other.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (25%)
1 Star
6 (75%)