CS
Cecilia S
Active since May 2015
4
Reviews
0
Industries
Reviews
4 reviews53 months ago
Fantastic service Allsure Flood and Restoration in Cape Town
Very professional. Extremely thorough. Very friendly and kind.
0 replies
53 months ago
Discovery falls short of this legislative requirement
The Policyholder Protection Rules require an insurer to make it easy to claim and not to impose unreasonable barriers to claimants. I think that Discovery falls short of this legislative requirement On Monday my house was damaged in a fire, a very traumatic event for me children and my mother, who is 80.I contacted Discovery to submit a claim on Monday evening. I have been informed via an automated sms that my claim has been reassigned three times yet no-one has contacted me to actually start the evaluation of the damage or tell me the steps. I have made multiple phone calls using my airtime. After acknowledging receipt of the claim, all my emails to the assigned Discovery claims assessor have been unanswered.
106 replies
133 months ago
TOKEN NOT DELIVERED
This is unfortunately my second UNIPIN complaint. I bought a token at 10 this morning. It is now 11 hours later and I still have not received my token. My dad passed away yesterday morning. I have a house full of people, with now electricity. Please send me a token. I have sms'ed 43471 MANY times with no response. 0001032050861
76 replies
133 months ago
Stuck without electricity
I bought a Unipin voucher yesterday afternoon. I am unable to redeem it. When I sms it gives me a \no results"error. I have sms'ed my serial number to the number for Queries provided 43471 but this also goes undelivered. We have been without electricity since last night. My email to [Email Removed] goes unanswered. Is there any other way of getting a pin for electricity?"""
76 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (50%)
1 Star
1 (25%)