Active since May 2015
"Ship and track domestic and international deliveries with one of the largest and most trusted global shipping and logistics companies." Emphasis on trust - this is a lie!!!!!!!!!!! I paid for expedited delivery, and delivery was fine until it reached south africa - had to send them proof of payment 3 times before they moved the parcel to the next stage, received an email saying that my parcel will be delivered the next day, and now there is additional information pending with no calls or information as to the status of my parcel - this service is pathetic. DO NOT USE UPS SOUTH AFRICA
Bad After Service: I purchased 3 mattress from OMI in Feb 2021, and in Jan 2022, I reported that the beds have sunken. The consultant in the centurion office, on viewing the pictures, agreed that the beds have sunken, and indicated that they would send our an inspector. 3 weeks later the inspector did not arrive, and i asked for the Manager to be contact me, as no contact details of the management team is allowed to be shared. Needless to say, the Manager has still not contacted me, and we are still sleeping on sunken beds.
I have tried to reach the MTN Call Centre on several occasions to insure my handset. Average waiting time for the call to be answered is anything between 45min to an 1hr. However today I tried, and after an hour, there was still no response. <br> On previous occasions, the call centre agent would pick up the call, then transfer the call to another department, and then the call gets disconnected. The process starts all over again.<br> <br> This is utmost frustrating, unacceptable and waste of valuable time, with still no service received at the end of the day!!!