Tamaryn W

Poor Treatment of Customers

I went to Imhoff farm on a week day for afternoon cake and tea with a friend. I ordered a slice of chocolate cake and in the new cake I could see their was a older chocolate cake slice shoved in the new (it was quite obvious).<br> Well, by the time our order arrived I wanted to make sure that I did not get that older slice of cake and I asked the waitress to show me. Then the manager (possibly owner a mature blonde woman) comes to the waitress to find out if the waitress is 'OKAY' and tells the waitress 'if anyone gives you grief come tell me I will sort it out' I felt like I was dealing with the mafia. She should have come to me as the paying customer and find out if I am okay with my service and what I ordered. NOT ONCE DID THE MANAGER COME TO ME AS THE CUSTOMER TO FIND OUT IF I WAS OKAY, NOR THE WAITRESS - THIS WAS THE MOST POOR SERVICE I HAVE RECEIVED IN AND AROUND THE CAPE IN A VERY LONG TIME. I am disappointed and I will not return there and I will not recommend it to anyone. There were other people their as well and myself and my partner were very poorly attended too.