Active since Jun 2015
Life Day Spa WESTRAND My experience with Life Day Spa WESTRAND in the Silverstar Casino was one of the worsts. I made an appointment for 11am, which I arrived on time for. I then proceeded to change into the robe and flip flops provided and sat in the waiting area waiting to be called for my appointment after filling in the form. I sat in the waiting area until 11:45 with no assistance and or explanation as to the reason my appointment was running so late. I eventually got up and went and got dressed and reported to the front desk that I was leaving, they acted surprised and asked that I stay for a massage on the house. I declined, I had already changed into my clothes and they had not bothered with any explanations to me before I said I wanted to leave. They promised to call the next day to arrange for a reappointment for the services I had booked- THEY NEVER CALLED. They simply do not care. Shocking service, unprofessional and they lie.
I took out a Momentum Health4me medical aid for my helper. She has been trying to register for chronic medicine for weeks and there is no answer from their helpline. She needs the chronic medicine to survive yet every time the doctor calls to log the chronic medication there is NEVER an answer. BLOOM by Momentum is the worst! Would not recommend.
Awesome service by the manager of the American Swiss, Clearwater mall branch. <br> Professional and helpful. <br> Thanks again, Dulsey!