Active since Jun 2015
I would like to express my sincere thank you to the gentleman at Northmead Branch who helped on Friday to resolve a problem I had with my History Payments. This is after trying secure chat and submitting 2 complaints. Complaints 7016323NF and 7027196NF to which I have not heard a single word from FNB. I assume the poor guy at Northmead will never get the recognition he deserves.
It was a choice, Woolworth or Temu. So I thought go local. Never again. Placed my order and heard once from the courier and now silence. You don't hear a thing. Temu you at least now daily where your parcel is. Order number o1909846036
This service is now getting to be absolutely atrocious. I report there is a Gap in my History Payments and 5 days later I'm advised that the complaint has been closed as the problem is resolved. The problem has not been resolved the Gap is still there. Complaint 7016323NF
For weeks I have been trying to retrieve my history of payments but to no avail. It stops at 8th December and now suddenly jumps to 22nd December. Nothing in between. I need to produce a proof of payment but cannot do so. Complaining does not help. Reference 3678052
I have bought a new laptop and I need to verify it with FNB. I've just spent +- 15mins on the phone with FNB being sent from pillar to post with no help at all. So frustrating.
I'm trying to find the size of a shoe I have in wish list but heavens you scroll through how many questions to no avail. Rather give up and order from Temu.
On Saturday the 25th October 2025 I had a Greek salad for R140 and it was 90% Lettuce. Learned my lesson. This was at Papachinos Fourways.
I ordered 6 of the same items.5 were correct and 1 was incorrect. On enquiry I was told to return the incorrect item myself to Checkers. Which I did on the 10th of October. To date I still don't have my wallet credit. emails are not rep**** ,their number 080 000 6060 has not functioned for days. Is all this hassle worth using 60/60. I think not. [ Ticket: 6769258 ] Correct Bag Number - Incorrect Item
9 days ago I reported two ***** cases on my cancelled credit card and was advised it would be resolved in 5 business days. The number given to me to phone just drops after a couple of seconds. Number 087 575 9408. So I still don't know how ***** can be transacted on a cancelled card and FNB is very quiet as this is most likely and inside job.
I would like to express my sincere thanks to Janine Haffajee for the fantastic service she provided me in resolving a query. Thank you.
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