CG
Carlo G
Active since Jul 2015
3
Reviews
0
Industries
Reviews
3 reviews8 months ago
********* salesperson/ Manager at Alpine VW Pinetown
I recently purchased a vehicle from their preowned division, to my surprise 3 months into purchasing the vehicle it began overheating, went back to the dealership and was told by the lovely used car manager that its merely the radiator cap which they changed, after changing the cap the problem still persisted I engaged with my own RMI service centre to check and test what could be the cause of it I changed pipes from the expansion tank to the radiator at this stage it passed the 6 months dealership warranty, when going back to Alpine Pinetown they merely printed out my after market warranty documents and handed to me and I was told to go and lodge the claim myself, the long and short of it is Alpine as a dealership is a bunch of dishonest people working there I would not recommend them to anyone to purchase a vehcile as their customer service stinks. I purchased my vehcile a mere 11 months ago and now even after engaging with their regional head I have had no joy with the assistance of some form of compensation to fix my vehicle. Good luck to you Alpine I hope your doors close because you dont do this to an innocent customer.
0 replies
104 months ago
Good Service
Diego from Miway was very helpful and assisted me with my query in a very efficient manner.
61 replies
131 months ago
Insurance Claim
I needed to logg a claim with Miway as i had an accident on the 06/07/2015 my claim was finalized by 10/07/2015 but i needed a panel beater closer to my house much to my surprise this took them a very long time to do but thankfully to Thami Ndaba of Miway Insurance as well Hennie Scheepers i finally am getting some results and having my vehicle fixed but i really would like to give Thami Ndaba a huge thankyou as he took over my claim and delivered outstanding customer service or to quote him \i like to be the problem solver"many thanks again."""
75 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
1 (33.333333333333336%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)