Chloe J

Shoes lost by Dry Clean City, Blairgowrie Plaza

This incident has now been going on for nearly a year.<br> <br> In July/August 2014, I sent a pair of shoes that I had purchased from Nicci Boutiques for R400 on sale in for re-soling at Dry Clean City, Blairgowrie Plaza. My mother attempted several times to collect the shoes, only to be told that they had not yet been serviced. Finally, about 2 months later, it was discovered that Dry Clean City no longer even HAD my shoes, and had supposedly given them to another customer by accident (truthfully, I suspect they were stolen by a member of staff - what customer just takes another's shoes?. After several phone calls and e-mails between my mother and the manager, Charlene Karolus, we eventually received a letter dated 27 October 2014 stating \We would like to apologise for the unfortunate incident and inconvenience caused in any way... want to assure you that this incident wasn't due to negligence. This gesture is not an admittance of negligence