Active since Jul 2015
I recently bought a UEC4165 unit as my previous 4139 unit was hit by a power surge but unfortunately the remote control stopped working! Unfortunately remotes are not covered under the warrantee! The remote control for the UEC4165 unit is weak,flimsy and poor quality! You would think a company such as Altech UEC would manufacture a remote of higher quality that would last at least a year!
As you can see in my previous reports I am highly critical of the Elsat S1 Ovhd(no more in stock)vs Altech Ovhd.However Elsat has a new Ovhd stb which is identical to Altech with regards to performance and features.Now since both are great stb,s Elsat gets the nod because of their superior customer support and legendary after sales support.So I would strongly advise Elsat over Altech as I have dealt with both companies and Elsat really goes the extra mile for their clients.So all my previous concerns are null and void with the introduction of this new,superior Elsat Ovhd stb.This is a fair,honest and unbiased assessment.
When I have had issues with the imported from China,Elsat stb I have dealt with Mr Julius Botha buy Ellies failed to respond to my last post here.I will kindly ask once more.I can nit pick more legitimate issues between the locally manufactured Altech Ovhd vs the imported Chinese Elsat Ovhd buy I won,t do that.There are currently 3 Ovhd stb,s Space,Altech and Elsat.From these 3 stb,s only Elsat is transponder locked and therefor unable to add more Fta services.I have 2 legitimate questions 1.Why did you lock the Elsat Ovhd from receiving additional Fta services when the other manufactures did,nt and 2.Is it possible to introduce a new software update which will allow the Elsat to be unlocked and therefor able to add more fta services.Please answer cos I,m asking on behalf of all who bought Elsat and r now unhappy that it,s blocked wen compared to Altech and Space which is open.If you refuse to anwer more wil ask the same question here cos people r discussing this issue.Give me clarity even though u hav deemed me persona non grata.U can aswer her if u dnt wnt interaction wit me.
This is not my first complaint regarding the substandard Elsat Ovhd Stb(Chinese import)vs the vastly superior Altech Uec Ovhd Stb(South African product).This complaint covers the specification sheet reg the Altech vs the sorry Elsat.Why does the Elsat Ovhd do not support the tv link feature wheras the Altech supports this important feature.Elsat said on one of my previous complaints that the Elsat met all specifications of the service provider.If this is correct which it could be does that mean the Altech Ovhd exceeded the required specifications to make their stb a vastly better product with a better spec sheet.Did Elsat on the other hand never introduce these features to cut costs of their Cheap Chinese import to maximize profits.Shame on you Ellies.I will continue to bring up differences between the two stb,s.Ellies needs to be held fully accountable for their Elsat ovhd stb in comparision to the vastly superior Altech uec ovhd stb.
I,ve had a look at some posts on social media as well as the previous report on hellopeter stating that wit the altech uec ovhd stb u can add free to air services on ses 5 wheras with the elsat ovhd stb u cannot as it,s transponder locked and therefor encripted.I hav both stbs and decided to test this and this is indeed true with the altech u can add fta channels such as rt news,dw news,cctv,france24,nhk world news and is24 news on ses5 via fta frequencies where u can find on lyungsat ses5.Why did elsat decide to encript there stb from reveiving more channels.Once again elsat has shot itself in the foot.Why did they bend over backwards for ovhd and encript da elsat stb or did they make this decision themselves.This is completely unacceptable.Why is the elsat transponder locked wheras the altech is not.I love news and the altech allows me to add fta news but elsat denies us this.Elsat has a lot to answer for.<br>
I want to commend Altech uec for manufacturing their Openviewhd stb in South Africa.This stb is a high quality product with exceptional sound and superior picture quality when compared to their competitors who produce ovhd stb,s.I would highly advise my fellow South African,s to purchase proudly South African products as it contributes to the development of our economy and contributes to reducing the high unemployment rate especially amongst the youth.Please choose high quality proudly SA products(Altech uec ovhd stb)and reject cheap chinese imports(competitors) that damages our economy and contributes to the high unemployment rate.I would choose Altech uec ovhd stb and reject their competitors as their competitors ovhd stb,s are imported from China and therefor, damages our economy, local industry and contributes to the high unemployment rate.I want to thank Altech uec for the upliftment of SA by manufacturing their OVHD stb in SA and contributing to employment and the upliftment of South African society.<br>
I,ve recently had an issue with a particular Ellies product and needed further clarity on the matter.I delt with Mr Julius Botha and even though i was aggressive and somewhat unresponsive my concerns was handled efficiently and effectively.Mr Botha handled himself with great poise and resolved my issue immediately without delay.I thank you Mr Botha for the class and humility that you showed.You Sir are an asset to Ellies and your response was detailed and informative.I can honestly say,and this is a fair,unbiased assesment that Ellies is truly commited to service excellence and their after sales service is really impressive.I would go as far as saying that there commitment to service excellence is legendry and this is what sets them apart from the rest.Once again Mr Botha I thank you for your assistance in resolving my concern.It is highly appreciated.
Hi Altech UEC your new Openviewhd decoder(dsd4139)keeps giving an E06 error message especially when the lights goes off.This problem only gets sorted when some technical steps(factory default)is implemented however not everyone has the knowledge to do this and it is causing frustration.I must admit that your Altech(ovhd stb)is vastly superior than Elsat(S1 ovhd)when it comes to picture quality and sound but it has these nagging technical issues.I hope u can sort it out cos u have a superior quality stb(altech)compared to ur competitors.
Thank u Mr Augustine for addressing all my concerns pertaining to a particular ellies product.You have put all my issues/concerns to rest.You Sir are an extremely polite,humble and rather outstanding individual and u are an asset to this great company(Ellies).Your professionalism is absolutely increadible.It was an honour to speak to u.Ellies is well known for their quality,reliablity,durability,most technolegically advanced and their commitment to service excellence.Ellies is well known for going the extra mile and exceeding their clients expectations.They have recieved this reputation through hard work,professionalism and service excellence.My trust and faith in this great company has been restored.
I have tested the Elsat openviewhd stb and the Altech openview stb via samsung led,via hdmi cable at the same time on the is20 satelite and have found the results(difference between the two stb)absolutely shocking.The elsat stb has poor picture quality(lots of digital noise)and the sound is terrible.On the other hand i,ve found the Altech ovhd stb to have excellent picture quality(no digital noise)and incredible sound up to ten times better compared to the Elsat openviewhd stb.I paid R1070 (decoder only)a year ago for the Elsat S1 ovhd stb and now the Altech ovhd stb is R399 from game and is vastly superior in every way compared to the elsat stb.I feel as if i have been robbed.Why did elsat produce and supply us an extremely poor quality product at a high price.Were proper tests not done to ensure the competancy of the product.The ellies openview stb is of substandard quality and is absolutely unacceptable.Ellies reputation is at stake.
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