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nazreen D
Active since Aug 2015
3
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Reviews
3 reviews26 months ago
Absolutely terrible service
Compliance learning centre Alberton ( Anna Bouhail) website www.virtualclc.co.za, I have trusted them as I've done my RE years ago with them ...I made payment and registered on the website for my Class of business, to this date I received no confirmation nothing from these people , I call in day after day speak to chanel or chane all she says Anna will give me a call back , this is so unprofessional the way one gets treated. How are you running a business if the person is not available and off sick. Surely in your absence there should be someone else dealing with clients. I have sent emails after emails , with no response , requested to Have Anna's number so I could call her direct, number doesn't even go through nor sms or whatsapp. Really unprofessional and would surely not recommend anyone to go with this company. If Anna is off sick and is the only person in the whole company that can assist then put your website and business on hold , you cant allow people to make payments to you , with no response on email , phone calls nothing. I see a lot of negative reviews regarding the same issue I am having from other people as well. Its been now two weeks and no response at all . They are ****ming people by allowing you to register on their website and no courses happen .
0 replies
55 months ago
Macrobert attorneys and std bank are thieves
I've made arrangements to pay my account that is one mth in arears with them. They accepted it and now std bank debited my bank acct for the current instal and the arears one and then they tell me sorry no refunds. If u paid extra wat butter nonsense.
0 replies
69 months ago
Customer service is terrible
HI , WE HAD AN ACCIDENT JAN 2020 , CALLED INSURANCE CO AND THEY SENT OUT TOW TRUCK TOWED VEHICLE( GOLF 7R ) TO RENEW IT RANDBURG . FROM DAY ONE I HAD TO EMAIL THEM AND PHONE THEM TO FOLLOW UP ON MY VEHICLE . IN FEB RECEIVED MY VEHICLE . ALL LOOKED GOOD ON THE OUTSIDE . DROVE AWAY WITH THE VEHICLE THERE WAS A SLIGHT RATTLE ON THE VEHICLE . THE VEHICLE DOES NOT GET DRIVEN EVERYDAY SINCE BOTH MY HUBBY AND I HAVE COMPANY CARS . THE RATTLING SOUND WAS GETTING WORSE , MARCH WENT INTO LOCKDOWN SO COULD NOT SEND VEHICLE BACK . CONTACTED THEM IN MAY TO CHECK IF THEY OPEN , THEY ADVISED THAT THEY WERE OPEN , TOOK MY VEHICLE IN DROVE ALL THE WAY TO RANDBURG ONLY FOR THEM TO TELL ME THEY NEED AUTHORISATION FROM MY INSURANCE BEFORE I LEAVE THE VEHICLE WITH THEM , BROUGHT VEHICLE BACK HOME , EVENTUALLY TOOK VEHICLE BACK ABOUT TWO TO THREE WEEKS THEREAFTER , THEY NEED TO SORT OUT RATTLE AND VIBRATION ON THE VEHICLE . WAS ASKED TO COLLECT VEHICLE AS PROBLEM IS SORTED (THE RATTLING SOUND ) THE VIBRATION I WAS TOLD LEFT SIDE CV BOOT RUBBER DAMAGED DUE TO WEAR AND TEAR . IN DECEMBER BEFORE GOING ON HOLIDAY MY VEHICLE WAS SERVICED AND CHECKED PROPERLY, WITH NO ISSUES . DAMAGE TO MY VEHICLE WAS ON THE LEFT SIDE . AND THE DAMAGED CV BOOT IS ON THE LEFT SIDE. VEHICLE CAME BACK ONLY TO FIND THE RATTLE STILL THERE , THEIR AFTER SALES IS PATHETIC , AND THEY LOOK FOR EVERY EXCUSE NOT TO FIX THE VEHICLE . THE INSURANCE CO ADVISED THAT THEY WERE PAID FOR THE REPAIRS AND IT MUST GO BACK TO THEM , TOLD THEM THEY NEED TO COLLECT I WILL NOT DRIVE BACK TO THEM . VEHICLE COLLECTED BY RENEW IT MECHANIC . RATTLING SOUND AND VIBRATION . OK SO RATTLING SOUND NOW SORTED( SO THEY SAY ) ,THE NEW OUTCOME TO THE VIBRATION ON MY VEHICLE IS THAT THE RIMS ARE BUCKLED AND MY TYRES ARE WORN OUT . I ASKED FOR A REPORT ON THAT SINCE IT WAS TAKEN TO TIGER WHEEL AND TYRE MIDRAND , I WAS ISSUED WITH A LETTER ON A LETTERHEAD CONFIRMING THAT , NO SIGNATURE NOTHING , HOW UNPROFESSIONAL . JUST TO SAY MY VEHICLE WAS TAKEN PREVIOUSLY TO ANOTHER PANEL SHOP(AUTO EXCELLENCE SANDTON ) LAST YEAR SOMETIME WHEN I HAD A SMALL ACCIDENT , WHEN I RECEIVED MY VEHICLE BACK , IT WAS ONE HUNDRED PERCENT NO ISSUES PICKED UP AFTER THAT PANELSHOP WORKED ON MY VEHICLE .THEIR SERVICE WAS EXCELLENT . AND THE WORK THEY DID WAS EXCELLENT RENEW IT MIGHT SEEM LIKE A HUGE CO AND LOOK ALL PROFESSIONAL BUT THEY NOT . I WOULD LIKE TO ADVISE ABSA IDIRECT NOT TO USE THEM , I SEE NOW ALL THE NEGATIVE REVIEWS ABOUT THIS PLACE. RECEIVED MY VEHICLE AND THE RATTLE IS STILL THEIR.
53 replies
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