MH
Manoj H
Active since Aug 2015
2
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2 reviews130 months ago
Pathetic Service
I utilised the services of Steel ART Studio to supply & install Balustrades at my home. The steel work supplied outside was measured incorrectly and is not even level. After 3 months of installation the steelwork started rusting because No Red Oxide was applied before painting. The stainless Steel balustrade on the internal staircase was nothing more than pathetic. The welding had large gaps in between. Instead of coring into the concrete, they used collars. Despite requesting stainless steel bolts & washers, they used galvanised bolts without washers. Luckily for me, I held back on 10% of the final payment. Despite the owners'(Francois), promises to return to site to repair he never pitched up to repair! He even went as far as threatening me! Overall the workmanship from Steel ART studio is pathetic!
0 replies
130 months ago
Exceptional Service
Purchased a vehicle from Glen Attanassiou at Pharoah Auto in Marlboro, Sandton. At time of purchase, the electric window mechanism was faulty but operational. Glen went beyond the call of duty to arrange the repair of the item. After failing repair, Glen arranged to have a new one fitted. Despite taking a long time to resolve, he regularly updated me on the progress and always returned my calls. At any time, Glen could have easily said to me that the mechanism is operational and repair / replacement was not an option, but he persisted and had a new one fitted! Long after the sale, he still showed interest and commitment. Excellent service Glen, much appreciated.
75 replies
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