CM
CORDELIA M
Active since Aug 2015
2
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Reviews
2 reviews57 months ago
Very Bad Service and Poor Quality
I bought a chair and a side table on 07/06/2021 from Royal Palace Furniture. 3 weeks I called them because my items were not delivered. They told me they don’t sell one chair and asked if they can refund the chair. I agreed. I was bedridden when they delivered the side table. Two weeks later I was feeling better and very excited about the table. When I unwrapped the table I got the shock of my life. The quality was very very bad. The paint was still wet when they wrapped the table and it was nothing like what I saw on their website. We took the take to the address on their website which does not exist. I kept on sending emails with no response. To this day I haven’t received my money.... I have never in my life experience such a bad bad service. There is no accountability and no respect for customers.
0 replies
130 months ago
Doors not Delivered
We bought wooden doors, sliding doors, folding doors, door frames and windows from SA Joinery in 2015. Everything else was delivered except the doors. We tried several times to contact Willem Joubert with no success. We tried calling, left messages and sent emails, he just ignores us.
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2 Star
1 (50%)
1 Star
1 (50%)