Candice P

Rude Manager and Misleading Website

According to their website there is a cover charge from 6:30 on a Saturday but what the website doesn't say is that they will only open the doors at 6:30! When I queried this with the manager he basically told me to pay the cover or go some place else. My issue wasn't with paying a cover charge my issue was with the fact that the website says one thing and the staff at the door do another. I'm also really upset about the fact that while we were stilling enjoying our drinks they turned the LIGHTS OFF!! So patrons cant even finish the drinks they paid for without being rushed out the door, yes there is a closing time, yes the staff need to clean and go home, but then why sell people drinks and then 5mins later leave them in darkness and tell them to please move because you need to clean the tables. The right thing would have been to tell us the bar is closed so we know not to buy anything or to inform people that you will be closing at x time so we have the time to finish up and leave feeling like valued patrons. Instead staff and management at Katzy's left a very bad impression on me and the party I was with and I'm not surprised to see other complaints along the same line.