KR
Kay R
Active since Sep 2015
2
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0
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Reviews
2 reviews57 months ago
Telkom Mobile has let me down
I have been a Telkom mobile customer for a number of years, using phone contract and wifi services. In all that time, I have been on a post paid contract and never had a returned debit order. After renewing my phone contract recently, I was switched to a top up contract without my permission or notification. I found this out on enquiring why I could not use my spend limit for in app purchases. I was told that the matter will be escalated and I will receive an answer in 48hrs, which of course didn't happen. On further enquiry, I was again given the same story with not so much as an sms to confirm that they have received my query, let alone done anything to fix it. I am very unhappy with the deterioration of service from Telkom Mobile
0 replies
129 months ago
7 Weeks to write an email
I paid R970 for a consultation with Chridtelle over 7weeks ago in connection with a maintenance matter.I was led to believe that the required letters would be drafted and emailed to me within a few days but to date, all I have received is an circular a few days ago. I have phoned several times for an update and am always promised a return call or email but I'm still waiting for some action to be taken..I have never received such bad service from any kind of provider. I am now stuck with having lost R_1000 because I shall need to contact another attorney to help me..Money I can I'll afford to lose.
0 replies
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