RB
Rafique B
Active since Sep 2015
6
Reviews
0
Industries
Reviews
6 reviews29 months ago
I had a mechanical breakdown this morning
I had a mechanical breakdown this morning. I called MiWay Roadside Assistance. Help was on its way within a half-hour. My vehicle was secured and I was dropped off at home safely. Hassle free, really appreciated.
72 replies
84 months ago
AVIS Car Rental - take the insurance or pay through your neck!
I hired a vehicle from Avis Pretoria (Francis Baard Street) on 18 February 2019 and returned it on 15 March 2019. It was pointed out to me that there was a stone chip on the windscreen. I acknowledged that it had happened while I was using the vehicle. I was informed that as I had not taken any insurance, the cost to repair would be for my account. I felt that a stone chip repair might not be too much of a problem. A few weeks later, my account was debited with R3, 457.40 for a windscreen replacement. I queried this and requested some evidence from the Customer Care. They sent me a copy of the invoice, but promised (Sharmine) to get back to me on the evidence for the replacement. A few weeks passed and no-one got back. I did not want to go through the Customer Care center again, so I drove to the Pretoria office and requested the evidence. After much searching a document for internal use only was displayed to me on a monitor which showed that a windscreen had been replaced. I suppose everything was above board, but I had to cough up almost R3,500.00 which nowadays, under the economic circumstances is very hard. Just leaves a bitter taste in the mouth.
0 replies
98 months ago
Telkom, please grow up!
I have a continuous DSL problem since October 2017. I have logged numerous calls and have been in contact with Telkom on many occasions. Sometimes, my problem is corrected, but only for a short while. No root cause analysis is done. I am very, very frustrated. I have two daughters at university and Internet access is paramount.
159 replies
124 months ago
Great service
Thank you to Morongwa for ensuring that my electrical related problems at home were sorted out speedily and efficiently. Much appreciated.<br> <br> M R Begg
0 replies
125 months ago
Handbag stolen
On Saturday 26 December 2015, we ordered food at Fish on the Rocks and used their facilities to enjoy our meal. At some point later, my wife discovered that her hand bag was missing which was placed between herself and our daughter. The responsible person on duty took us to her office and gave us the opportunity to make some calls and have my wife's cards blocked. We were then given the opportunity to view their CCTV footage which displayed exactly how the theft occurred. Two or three well dressed women, looking like tourists, walked in via the main thoroughfare and passed our table. They then came back again and pretended to have dropped something in the area where my wife was seated. One of the women then slipped the handbag out and they all then moved to the parking where a car was waiting to drive them away immediately.<br> My problem is that this place is extremely busy especially during peak season which makes it a target for criminals. Our incident is not the first and will not be the last. Why will they not employ a few security guards to protect their customers? Displaying CCTV footage is not a preventative measure. The footage was not available the following day for police.
0 replies
129 months ago
Outstanding service
We had a blocked drain and called Outsurance. Justin Burts, who responded to the call was extremely helpful. Even when the first service provider was not completely successful, he quickly found an alternative who solved our problem. He was extremely sympathetic, understanding and helpful. My wife was insistent that we respond to rating his service as high as possible. Well done Justin !
0 replies
Review Distribution
5 Star
3 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
2 (33.333333333333336%)