MM
Mohube M
Active since Oct 2015
2
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2 reviews16 months ago
CB security won't refund me due to a non working alarm system
CB security sold me an alarm system which stopped working within two months of installation. They say I must pay R350 for the technical personnel to come and see. One beam is malfuntioning since it has been installed and one is recently dead. One eye of the system is dead and the whole alarm system wont arm. CB security won't state their guarantee and warantee on the product. By the consumer protection act I am entitled for a full refund and CB security is ignoring my e- mails.
0 replies
18 months ago
Charged R750 call out fee for changing AAA batteries
Ideal prepaid demand R750 for changing unit AAA batteries. I use prepaid electricity via idealprepaid. I kept on telling them that the rechargeable batteries of AAA alkaline of their brand is difficult to find. I asked if they can send them or direct me to a store where to buy. I bought AAA alkaline rechargeable batterries only to find that they don't work. I asked ideal prepaid for help since every time I ran out of electricity I must plug the unit at the neighbour for me to recharge. They said they will send a person to help but did not tell me how much the will charge. After the person installed R32 batteries I got an email from installation saying I must pay R750 call out fee. The argument started there. I normally budget R500 electricity a month. A normal doctor charges almost R500 consultation. Their call outfee is super inflated especially since they only changed batteries. When I disputed this with ideal prepaid, the lady claimed next time I buy electricity they will deduct the monies until I pay it. Hello Peter can you help me with this ******* of a call out fee?
53 replies
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